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Provocative thinking, transformative insights, tangible outcomes. Hear how businesses have transformed how they work, how they engage and how they bring value to customers, employees and communities.
Fjord Trends 2022
What’s coming and how to stay ahead.
Five trends explore recent changes in relationships and set out how organizations can respond to build a new fabric of life that’s good for people and the planet.
Our Latest Thinking
Marketing
“Focus on what really matters. Discard what doesn’t. And rewire the rest.”
- The Great Marketing Declutter
Customer Service
“Businesses that see service as a value center have an 80% higher adoption rate of customer success functions in their organization.”
- End-to-Endless Customer Service
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