The retail security landscape
Retail leaders now understand that facing a cyberattack is not a case of if but when. And minimizing the impact on their business—and, especially, consumer trust—depends on how quickly they can detect it, isolate it, and coordinate an effective threat response. According to our research, on average, retail companies are satisfied they are ready to
tackle cyber threats. They plan to increase their cybersecurity investments—nearly half said they are prepared to invest more in the cloud, protecting point-of-sale systems and preventing fraud. Yet, when we asked which types of security breaches their organizations had experienced within the past 12 months, 53 percent identified customer
data—the lifeblood of their business and a growing challenge that is likely to put pressure on Chief Information Security Officers (CISOs).
As retail companies work with their CISOs on an IT landscape makeover and speed up investments that allows tech to transform their business–they continue to empower their workforce with the digital tools needed to deliver unique brand experiences and understand the customers they serve.
Enabling the business
Putting the business first is essential if retail CISOs are to handle upcoming threats posed by connected environments, broader ecosystems and the expanded use of data in all aspects of the retail environment. Three factors are important for retailers who want to reshape traditional operations and deal effectively with the next wave of cyber threats:
To achieve cyber resilience, retail organizations must build cybersecurity qualities and values into their business. In doing so, they need to take three actions: