Job Description

The Certification Management Specialist will manage all activities associated with assessment lifecycle management, including design, development, deployment, analysis, and ongoing maintenance.

Key responsibilities include:

·       Design – co-create a valid assessment solution design with stakeholders and SMEs

o   Participate and/or lead job task analysis, or similar needs assessment

o   Manage stakeholder and SME expectations and involvement during design

o   Ensure requirements (entry criteria, business case, measurement strategy, etc.) are met in design

o   Adapt methodology (waterfall, agile, design thinking) based on group dynamics and best outcomes

·       Development – collaboratively build the assessment solution with stakeholder/SMEs

o   Conduct item writing workshops for SMEs

o   Facilitate item review workshops (tech reviews) with SMEs

o   Apply standard criterion to assessment build (design points, blueprinting, standard setting, etc.)

o   Lead other assessment developers in overall project deliverables

o   Manage budget and time/cost estimates, including change requests and managing expectations

o   Ensure all reviews are applied (grammar/style, item congruence, assessment asset builds in various tools, quality reviews at all stages)

·       Deployment – work with cross-functional teams to deploy the assessment solution

o   Conduct UAT, system testing, etc. to ensure solutions works as expected

o   Prepare and coordinate all collateral and communications (exam guide, stakeholder sign-off calls, etc.)

·       Analysis – continually measure the impact and effectiveness of assessment solution

o   Run quarterly assessment analysis to evaluate performance using classical test theory (CTT) statistics

o   Evaluate throughput and other data points to determine assessment solution health

o   Consult with psychometricians and security SMEs as needed or required

o   Prepare and conduct monthly readouts for stakeholders

·       Run – make necessary adjustments to assessment solution to keep viable and current

o   Ensure continuous service delivery excellence on all aspects of the assessment design

o   Manage any trouble-tickets impacting the program as needed

o   Keep current with the industry landscape to ensure assessment solution is keeping pace with market changes, disruptions

o   Liaise with stakeholders and business to advocate for the program

o   Keep all stakeholders (service delivery, program manager, C-suite) current on lifecycle stage and general health of the assessment solution


Basic Qualifications

·       Minimum of 2 years combined assessment development, instructional design or learning design experience

·       2 years of assessment or instructional design experience

·       Minimum of 1 years of project management experience

Preferred Qualification

·       Bachelor’s degree

Professional Skill Requirements

·       Able to work remotely with flexibility in work schedule to work with global counterparts

·       Proven success in contributing to a team-oriented environment

·       Proven ability to work creatively and analytically in a problem-solving environment

·       Excellent leadership, communication (written and oral) and interpersonal skills



All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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