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Operations Specialist – Business Performance & Transformation

Job Location: Dublin

Regional Description: Ireland

Job Number: 00692946

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- Job description

Job Title- Operations Specialist – Business Performance & Transformation
Level- 9 - Consultant
Location- Dublin

Context of role:

Business Performance & Transformation (BPT) is the driving force behind performance and transformation across the organization. We deliver this through our expertise, agility, creativity and ability to deploy transformative solutions that are locally relevant and globally consistent. Our professional network of subject matter experts work with our Global Function and Location Partners to develop strategy, lead solution planning, and deliver transformative action across seven COE&Ds.  This role is split between the Risk & Compliance COE&D and the Innovation Culture & Practice COE&D. 


Responsibilities: 

Quality & Risk:
  • Providing guidance on requirements for ISO 9001: 2015 compliance to AEE Ireland teams within scope of ISO audit
  • Planning for and assisting Team Management with annual internal audits 
  • Planning and supporting the external NSAI ISO audits
  • Ensure completion of monthly Issue & Activity Log and prepare and distribute Power BI report for Senior Leadership
  • Monitor progress on any identified Issues through to completion

Information Security:
  • Provide support for the UKI Information Security process as it relates to AEE Ireland, including preparations advice and guidance as required for Global Info Sec audits. 
  • Provide support to the AEE Ireland Quality, Risk & IS Lead in relation to Information Security and communications and activities
  • Ensuring AEE Ireland is adhering to the timeline for Information Security assets updates as scheduled by the UKI Information Security team

Controllership Global Reporting:
  • Managing the movement and review process relating to the reporting of the Global AEE Controllership Capability Employees
  • Liaising with multiple Service Delivery leads and HR points of contact globally 
  • Create and distribute Power BI report to Senior AEE Controllership leads 
  • Manage ad hoc controllership reporting as required 

Innovation Technology
  • Provide technology skills to develop and implement solutions for business ideas / improvements
  • Maintain reports & dashboards tracking progress of innovation ideas
  • Provide advice and support on emerging technologies and their applicability to AEE Ireland processes

Skills:  

  • Strong Microsoft skills; in particular SharePoint and MS Office (Excel, Powerpoint)
  • Strong interest in technology with working experience of Automation and Visualization tools
  • Interest/knowledge of Analytics/Machine learning 
  • Excellent oral and written communication skills
  • Research and problem resolution skills
  • Strong organizational, reporting and analytical skills
  • Interpersonal flexibility and strong team skills
  • Team-working/collaboration skills
  • Ability to manage time, meet deadlines and prioritise
  • Fluency in English and excellent written skills required
Qualifications and Experience:   

  • 3rd level qualification or relevant work experience
  • Minimum 3+ years of experience in a shared service organisation
  • Working knowledge of Python coding, Power BI and Excel Visual Basic
  • Knowledge of information security & audit processes an advantage

Reporting to: Innovation, Quality & Risk Lead

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. 459,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Please note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

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