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Account Admin Support Associate - 12 Month Contract

Job Location: Dublin

Regional Description: Ireland

Job Number: 00534189

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- Job description

The Account Admin Support Associate will provide support to various stakeholders with complex organizational responsibilities. To be successful in this role, the employee must independently complete assigned non-routine tasks to meet goals and work in a team environment. This role will also incorporate a significant project element, assisting the Account Management Team with ad hoc projects on a regular basis. 
 
Key Responsibilities:
 
  • Coordinate work with third-party suppliers – both internal and external – to address support needs and issues
  • Arrange conference calls, video conferences or data conferences occasionally involving a global audience
  • Prepare and coordinate general correspondence and communication
  • Assist with miscellaneous complex administrative tasks (i.e. locate and complete standard Accenture forms, attrition trackers, keep up to date seating plans, perform assets audits )
  • Provision, greet and organize induction for new joiners
  • Keep current and be knowledgeable on Accenture’s tools and technology
  • Develop relationships with stakeholders and client
  • Anticipate travel needs for staff, coordinate complex travel arrangements, and support with travel documentation and procedures (itineraries, visa/passport procedures)
  • Manage complex diary activity, including coordination of appointments for stakeholders as well as extensive rescheduling
  • Maintain contact and email distribution lists
  • Compile, process and analyse data based on research objectives and prepare reports
  • Develop a trusted advisor relationship with key accounts and stakeholders
  • Ensure the timeline and successful delivery of solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Assist with documentation of administrative processes
  • Assist with escalations as needed
 
Key Skills & Experience Required:
  • Experience delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Adaptable to changing priorities and deadlines with a positive ‘can-do’ attitude 
  • Minimum of 1-2 years’ experience in a challenging EA and/or Account Manager position
  • Ability to work with utmost discretion and regard for confidentiality at all times 
  • Capacity to work on own initiative 
  • Strong interpersonal skills – ability to work with team 
  • Ability and ease in operating effectively and professionally at all levels of the organisation and with all stakeholders
  • Action orientated approach in dealing with issues in an accurate manner 
  • Commercial awareness 
  • Excellent listening, negotiation and presentation skills
  • Excellent working IT knowledge – with strong Word, Excel, Outlook & PowerPoint abilities
  • Must have experience in a multinational/global environment
 
Please note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity. 
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us atwww.accenture.com.
 

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