Accenture Moments Manager for Hospitality

Accenture Moments Manager for Hospitality bundles your guest’s preferences—empowering employees to create hyper-relevant customer experiences.

A superior visit from check-in to check-out

Over 48 percent of customers expect specialized treatment in return for brand loyalty. That’s why Accenture has built a cloud-based solution based on Salesforce technology that allows the hospitality industry to give guests a superior visit every time.

Inspire your guests.

Your guests can now expect a seamless unique experience powered by technology including artificial intelligence—creating travel moments that matter.

Inspire your teams.

The solution enables your team members to know guest preferences and be able to deliver on them—exceeding expectations to make every guest stay special.

Inspire your brand.

Create inspiring moments that matter across properties for your guests, your workforce, and your brand, allowing your brand to compete on experience.

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Accenture moments manager for hospitality

Bring your guest’s preferences together on one screen to share the right information at the right time with the right team members.

Introducing the Accenture Moments Manager for Hospitality solution, a highly interactive mobile, AI and voice solution powered by Salesforce.

The solution collects information and insights from a guest’s stay across all of a brand’s hotels globally. Leverage the solution to empower your teams to know your guests’ preferences and deliver on them to create relevant and seamless customer experiences.

Accenture Moments Manager for Hospitality

Accenture Moments Manager for Hospitality bundles your guest’s preferences – empowering teams to create relevant customer experiences. See more.

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Awards and recognition

We are a nine-time Salesforce Partner Innovation award winner and have been recognized three times as a Lightning Bolt Trailblazer.


Salesforce Lightning Bolt Trailblazer Award 2019

Best Platform Innovation: Accenture Moments Manager for Hospitality.

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