Travel consulting

We're in an age of unprecedented competition, market volatility and disrupted business models. Expectations are higher than ever. Change is not just fast, but exponential.

Travel, airline and hospitality companies have to keep pace and grow into agile, real time and connected travel platforms. They must reinvent themselves to be more relevant and deliver engaging customer experiences and stronger travel loyalty programs. Leaders have to modernize technology to keep up with demands, while improving operations.

We empower companies and their hospitality workforce with tools like travel AI and chatbots, and data-driven insights to transform into intelligent operations.

We are proud to collaborate with women achievers and leaders from the airlines, hospitality & travel services, as they reflect on their career, passion, industry trends and work-life balance in our women in Travel series.

Suzanne Boda shares her passion for aviation and improving operational efficiencies to deliver superior customer experience.

In this interview, hear how airlines can leverage digital and technology to advance equal leadership opportunities for women. Suzanne also shares how American Airlines is capitalizing on operational systems to enhance the traveler journey.