Application Support Engineer

Summary: As an Application Support Engineer, you will spend your day investigating and resolving issues across various critical business systems. Your role involves closely monitoring system performance, collaborating with different teams to ensure smooth operations, and proactively identifying potential challenges before they impact business processes. You will engage in detailed analysis to uncover root causes and contribute to maintaining the reliability and efficiency of essential software applications. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather information and provide timely updates on issue resolution. - Document troubleshooting steps and solutions to build a knowledge base for future reference. - Assist in the continuous improvement of support processes to enhance service quality. - Monitor system alerts and respond promptly to minimize downtime and business impact. Professional & Technical Skills: - Required Skill: Expert proficiency in UiPath Robotic Process Automation (RPA). - Strong understanding of automation workflows and process optimization techniques. - Experience in debugging and troubleshooting automation scripts and bots. - Familiarity with integration of RPA tools with other enterprise systems. - Ability to analyze logs and system outputs to identify issues effectively. - Good communication skills to interact with technical and non-technical stakeholders. Additional Information: - The candidate should have minimum 2 years of experience in UiPath Robotic Process Automation (RPA). - This position is based at our Manila office. Minimum 2 year(s) of experience is required

Taguig

Egalité des chances face à l'emploi

Chez Accenture, l’inclusion et la diversité sont essentielles à notre culture et font partie intégrante de nos valeurs fondamentales. Nous sommes engagés à créer un environnement de travail dans lesquels tous nos collaborateurs sont respectés et ont le moyen de donner le meilleur d'eux-mêmes. Nous offrons un environnement inclusif, sans égard aux caractéristiques personnelles comme l’origine ethnique, la religion, le genre, l’orientation sexuelle, l’identité ou l’expression du genre, l’âge ou le handicap. 
 

Les candidats à un poste sont tenus de ne pas divulguer les dossiers de condamnation ou d'arrestation sous scellés ou effacés dans le cadre de leur processus d'embauche.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.