Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP ABAP Development for HANA
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, contributing to the overall efficiency of business processes.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and provide timely support.
- Document and communicate issue resolutions and system changes clearly to stakeholders.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster knowledge sharing and skill development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP ABAP Development for HANA.
- Strong knowledge of SAP ABAP programming concepts and HANA database integration.
- Experience in debugging and troubleshooting complex SAP applications.
- Ability to analyze system logs and performance metrics to identify root causes of issues.
- Familiarity with SAP modules and their interaction with ABAP programs.
- Good understanding of software development lifecycle and support methodologies.
Additional Information:
- The candidate should have minimum 3 years of experience in SAP ABAP Development for HANA.
- This position is based at our Kolkata office.
- A 15 years full time education is required.
Kolkata
Egalité des chances face à l'emploi
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