IT Customer Service Representative

Software/Application/Cloud Tech Support Associate | Full time | Experience: 0-2 years

Job No. 14200411 | Ahmedabad

Description Du Poste

THE WORK: Join us in creating a vibrant environment where you can build knowledge and support others. You will participate in problem-solving discussions, fostering collaboration and innovation. Your expertise in Microsoft Windows Desktop Management will be invaluable as you contribute to our mission. We are excited to see how your skills can make a difference in our organization! Ensure production systems are available and operating as defined in Service Level Agreements. Drive incident and outage resolution and communication. Facilitate restoration of service to the production environment. Establish disaster recovery procedures and maintain data retention practices. HERE'S WHAT YOU WILL NEED: Advanced proficiency in Microsoft Windows Desktop Management. Education requirements are not specified for this opportunity. It is advantageous to have prior experience in relevant related skills. BONUS POINTS IF YOU HAVE: Intermediate proficiency in Troubleshooting. Advanced proficiency in System Configuration. Expert proficiency in Network Connectivity. Intermediate proficiency in User Support. Master proficiency in Software Installation. RRN00017185 backfill of - kartik.b.patel

Pays/Territoire

Ahmedabad

Informations Complémentaires

Egalité des chances face à l'emploi

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Découvrez Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

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Domaines d’expertise

Secteurs : Emplois à l'avant-garde du changement

De la mode à la finance, en passant par les voyages et les télécommunications, vous apporterez un raisonnement fondé sur les solutions pour réinventer le fonctionnement et la croissance des industries.

Emplois dans les plateformes technologiques : Créer des bases pour l'avenir

Vous construirez des technologies qui transforment et optimisent les modes opérationnels des entreprises.