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ServiceNow Architect

Advanced App/Cloud Support & Engineering Associate Manager | Mid-Level | Full time
Job No. 14147323 | Multiple Locations
Postuler

WHO WE ARE:​ 

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at www.accenture.com. 

 

THE WORK:​ 

As a ServiceNow Architect you will support the sales pursuit activities, integrated solution designs and complex program delivery for our clients.  

Role will be based in Wellington with hybrid working opportunity. 

  • Develop solutions for sales opportunity including value proposition, roadmaps, architecture, support offerings to win deals. 

  • Knowledge of business process and ServiceNow product to support development and expansion of solution to meet business strategy. 

  • Provide direction in applying technology to the client business. 

  • Facilitate client workshop, document business requirement, and develop a solution. 

  • Develop technical solution design with technical architects to create corresponding cost estimates. 

  • Support presales technical and functional activity for clients. 

  • Share knowledge to the delivery team to ensure smooth transfer from sales to delivery. 

 

 

HERE'S WHAT YOU’LL NEED: ​ 

  • Ability to work creatively and analytically in a problem-solving environment 

  • Working experience as ServiceNow Architect with certified implementation specialistiaon 

  • Experience translating technical solution requirement to business requirement and customer outcomes. 

  • Experience in explaining complex topics clearly and concisely to business and clients. 

  • Expertise in one or more of the following ServiceNow applications:  

ITSM/ ITOM/ CSM/ HR/ IRM 

  • Projects may require security clearances requirement. 

 

DESIRED SKILLS & EXPERIENCE  

  • If you have ITSM or CSM exposure or experience would be advantageous 

  • Strong communication skills with the ability to break down complex scenarios and describe solutions to business and technical audiences 

  • ServiceNow Certifications 

DESIRED SKILLS & EXPERIENCE  

  • If you have ITSM or CSM exposure or experience would be advantageous 

  • Strong communication skills with the ability to break down complex scenarios and describe solutions to business and technical audiences 

  • ServiceNow Certifications 

Australia Working Rights

  • Australian Citizenship is mandatory for this role

  • Due to the security requirement of the role NV1 Security clearance is a requirement.

  • Candidates with Baseline clearance ready to move to NV1 Security level may be considered for the role.

  • #LI_GM  #LI-GM

Melbourne

Brisbane

Canberra

Sydney

Egalité des chances face à l'emploi

Chez Accenture, l’inclusion et la diversité sont essentielles à notre culture et font partie intégrante de nos valeurs fondamentales. Nous sommes engagés à créer un environnement de travail dans lesquels tous nos collaborateurs sont respectés et ont le moyen de donner le meilleur d'eux-mêmes. Nous offrons un environnement inclusif, sans égard aux caractéristiques personnelles comme l’origine ethnique, la religion, le genre, l’orientation sexuelle, l’identité ou l’expression du genre, l’âge ou le handicap. 
 

Les candidats à un poste sont tenus de ne pas divulguer les dossiers de condamnation ou d'arrestation sous scellés ou effacés dans le cadre de leur processus d'embauche.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Domaines d’expertise

Secteurs : Emplois à l'avant-garde du changement

De la mode à la finance, en passant par les voyages et les télécommunications, vous apporterez un raisonnement fondé sur les solutions pour réinventer le fonctionnement et la croissance des industries.

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