RRN000112 - Application Tech Support Practitioner

IT Operations Team Lead/Consultant | Full time | Experience: 5-10 years

Job No. 14043917 | Pune

Description Du Poste

THE WORK: Join us in creating exceptional experiences! You will have the opportunity to be a Subject Matter Expert, collaborating with various teams to make impactful decisions. You will engage with multiple teams and contribute to key decisions while providing innovative solutions to challenges that arise. Your expertise in IT Service Desk will be invaluable as you help shape the future of our services. We are excited to see how you can make a difference! Drive incident and outage management to ensure seamless service delivery. Monitor systems and trends to enhance performance and prevent future incidents. Track and facilitate the acceptance of changes to production environments. Operate information technology production services in alignment with established protocols. HERE'S WHAT YOU WILL NEED: A minimum of 8-9 years of experience in relevant related skills. Advanced proficiency in IT Service Desk. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Advanced proficiency in Service Desk Management.

Pays/Territoire

Pune

Informations Complémentaires

Egalité des chances face à l'emploi

Chez Accenture, l’inclusion et la diversité sont essentielles à notre culture et font partie intégrante de nos valeurs fondamentales. Nous sommes engagés à créer un environnement de travail dans lesquels tous nos collaborateurs sont respectés et ont le moyen de donner le meilleur d'eux-mêmes. Nous offrons un environnement inclusif, sans égard aux caractéristiques personnelles comme l’origine ethnique, la religion, le genre, l’orientation sexuelle, l’identité ou l’expression du genre, l’âge ou le handicap.

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Découvrez Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

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Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Domaines d’expertise

Emplois dans les opérations et la livraison : devenez un acteur de la transformation

Utilisez les données, les connaissances et la technologie pour réinventer les modes de travail, en faisant évoluer les opérations de transactionnelles à transformationnelles.