Job Description

Are you passionate about latest technologies and willing to help other people how to use it? Want to be part of a creative and international organization? Now you have a chance to join our great IT team, gain new experience, knowledge and start your career in IT field. This position is ideal for a junior candidate or graduate who is interested in Technology Support, who likes communication with people and looks for a varied and non-boring job. If you’re a cool-tempered team player with strong customer focus, then this position is perfectly fitting for you!
 
 
Responsibilities:
 
• Provisioning of IT support services to end-users (2nd level of IT support)
• Troubleshooting of IT-related incidents, escalation/cooperation with other internal/external groups as appropriate
• Helping Accenture employees to learn and adopt best technology for their roles
• Workstations management, installations for company employees
• Ability to analyze existing systems and make proactive recommendations for improvements
• Documentation maintenance (manuals and training materials creating/updating, email communications awareness)
 

 


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Qualifications

 Technical Requirements:

 
• Laptop and desktop HW knowledge
• MS Windows 10 and Office
• Knowledge of TCP/IP protocols and commands and of networking components (basic)
• Awareness about security standards and principles is a benefit
• Basic knowledge of IT Service Management framework is a benefit
 
Skills:

• Good interpersonal and communication skills with strong customer focus
• Ability to multitask, maintain a positive attitude
• Team player
• Spoken English intermediate level
 
 

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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