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INDUSTRY

Consumer Goods & Services

Welcome to the new era of commerce.

The Future Ready CPG: Powered by humans

CREATED BY THE CONSUMER GOODS FORUM AND ACCENTURE

Race to Net Zero: Playbook for consumer industries

How we help

Drive growth, innovation and new business models

Identify new business growth opportunities and improve performance through CPG innovation in products, services, processes and agile business models.

Create E2E consumer and customer experiences

Creating unified consumer and customer brand experiences across all channels, enabled by a digitally integrated organization.

Harness enterprise operations to fuel growth

Unlock trapped value with intelligent operations. Create corporate agility and drive business growth with intelligent operating models.

Transform into a data-led insights company

Blend human + machine in new ways to harness the power of data and artificial intelligence, powered by cloud, adopted at scale.

Consumer centric supply chain

Reimagine the role of supply chain to deliver connected consumer experiences and to digitally enable, by design, for profitable and responsible growth.

Capabilities

Where we serve

Agribusiness

Discover how we are working across the food value chain (seeds, farming and processing) to drive innovation and growth for our agri clients.

Beauty

Check out how we are transforming the beauty customer experience and enabling clients to discover new areas of opportunity fueled by data.

Beverages

Enabling the transformation of beverages through human-centric product innovation and sustainable models, driving superior performance and experience.

Food

We’re helping food companies pivot to consumers' evolving needs for quick, healthy, socially responsible products that elevate experiences.

Home and personal care

From personal care and hygiene to home care products and appliances, we help clients adapt to a new reality, driven by evolving consumer lifestyles.

Change from every angle: Henkel

See how Accenture is helping Henkel foster growth through the growth of their people.

Change that’s more than skin deep for Shiseido

Shiseido is using digital to create new beauty experiences.

Reimagining Huggies for a digital-first future

We introduced a global creative platform and brought it to life across the customer journey.
CONSUMER BEHAVIOR RESEARCH

Understanding new consumer trends.

Meet the team

Oliver Wright

Senior Managing Director – Consumer Goods & Services, Global Lead

Rajat Agarwal

Managing Director – Consumer Goods and Retail, Industry Lead, Growth Markets

Kim De Maeseneer

Senior Managing Director – Consumer Goods and Services Lead, Europe

Venky Rao

Senior Managing Director – Consumer Goods & Services Lead, North America