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Retail consulting

Accenture retail practice recognized

Named a leader in two IDC MarketScape vendor assessments

Retail’s responsible reset


Store of Tomorrow

Reset your stores to fully integrate online and offline to deliver services and experiences that meet evolving consumer expectations.


Bringing AI-powered solutions to transform marketing, merchandising and supply chain for retailers.

Retail ESG & Sustainability

Integrate environmental, social and governance into every retail department and business unit to connect profit with sustainability.

Retail Sourcing

Reset retail sourcing to be a strategic asset for retailers, while pivoting the function to digital ways of working.

Retail Supply Chain

Futureproof your local supply chain to strategically meet shifting consumer preferences, including last mile and sustainable delivery.

Retail Workforce

Redefine the future of work and create omni-connected experiences to skill and scale a future-ready retail frontline and corporate workforce.

Digital Retail

Transform your customer shopping experience across digital channels and stores, and re-shape P&L to adapt profitably to the changing landscape.

Retail Cloud

Futureproof your technology with cloud and develop ecosystem partnerships to enable consumer experiences with speed and agility.

Retail Merchandising

The role 'retail merchant' is being reinvented through automation to provide predictive insights.

Digital makeover at The Body Shop

The Body Shop adopts cloud-based IT to lay foundation for growth.

Taking luxury product customization to new heights

Accenture helped Prada leverage innovative digital twin technology to offer new experiences in product personalization.

Equity, diversity and inclusion at IKEA

IKEA partnered with Accenture to assess and enhance its equity, diversity and inclusion efforts, setting ambitious goals for greater equality.

What's new in retail


Sustainability in fashion

The 2023 Scaling ESG Solutions in Fashion report unlocks key actions to drive value and sustainable change.


Omni-connected retail workforces—a new dynamic

Creating value for retail employees through omni-connected experiences.


Retail consumer trends in purchasing

Discover what’s really driving retail purchasing today.


What we think

Humans first. Consumers next.

Discover how companies can make sense of unpredictable consumer behavior by looking outside of traditional segmentation strategies.

Technology Vision 2023: When Atoms meet Bits

The foundations of our new reality will be built by fusing the physical and digital worlds.

Store of Tomorrow

Discover a new integrated vision for the near future of retailing.

Retail leaders

Jill Standish

Senior Managing Director – Global Lead, Retail

Brooks Kitchel

Senior Managing Director – Accenture Strategy, Retail

Lori Zumwinkle

Senior Managing Director – Retail Lead, North America

Laurent Thoumine

Managing Director & Retail Lead, EMEA

Retail news