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Order to Cash Associate with French and English

Job Location: Prague

Job Number: 00459171

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- Job description

The Order to Cash Analyst will be responsible for processing accounts receivable transactions mainly cash collections activities (direct and indirect), customer queries and dispute resolution activities, billing, posting customer payments, gathering and analyzing financial information

 

Responsibilities:

 

• Analyze customer account balances

• Investigate and resolve customer issues

• Correspond and negotiate with customers (direct contact over the phone and also by e-mail)

• Write off uncollectible balances

• Research and process disputes/deductions

• Apply cash remittances & credits/adjustments

• Receive and respond customer requests and inquiries

• Maintain bad debt reserves & allowances

• Prepare Accounts Receivable reporting

• Post and reconcile Accounts Receivable activity to the General Ledger

• Assess New Customer Credit Risk

• Monitor Existing Customer & Portfolio Credit Risk

• Maintain customer master data structure

Requirements:

 

• Advanced level of French (both written and spoken)

• Written and spoken ability to communicate in English for Accenture interaction

• Strong communication skills (both spoken and written)

• Previous accounting experience/studies (in particular AR) is advantage

• Responsibility and accuracy in the completion of received tasks

• Good team player

• Ability to solve urgent matters and work under pressure

• Flexibility, especially in the period of month/quarter/year-end closing

• Reliable, proactive approach to entrusted tasks (thinking outside the box is a plus)

• Experience with accounting systems is an advantage

• Microsoft Office skills

• Min.high school education

• Client industry experience is an advantage



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