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HR Advisor with German and English

Job Location: Prague

Regional Description: Czech Republic

Job Number: 00449877

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- Job description

HR Support Advisor is in direct contact with the client supporting HR personnel in queries related to usage of the client's HR applications, doing data quality analysis and identifying the origin of incorrect data. Furthermore, the HR Support Advisor may be requested to be involved in cross-training for other processes or client, or continuous improvement projects.

 

Responsibilities:

 

• Provide HR tool support to the client

• Interact with the HR personnel via phone calls or emails

• Analyze quality of data

• Understand data flow and detect the root cause of incorrect data

• Identify the most appropriate solution to a specific data flow problem

• Deal with user concerns and complaints in a timely and professional manner

• Liaise with external providers or HR Specialists, when technical support or HR expertise support is required

Qualifications:

 

• Minimum higher education required

• Previous experience in HR information system is an advantage but not essential

• Strong analytical skills and problem solving skills

• Ability to solve complex issues

• Advanced level of German language, German language on communicative level

• Basic PC skills (Word, Excel, Outlook)

• Ability to learn and use efficiently different computer systems

• Customer-oriented

• Good communication skills (internal & external);

• Proactive, taking initiative and actively think about improvements

• Good organizational, multi-tasking and time-management skills

• Flexibility to take on additional responsibility and tasks

• Ability to provide backup to other team members when required

• Motivated, positive personality and attitude, willingness to work in multinational environment

 

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