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Retail sustainability for Store of Tomorrow

April 04, 2022

Because the Store of Tomorrow calls on retailers to rethink their stores from the ground up, it’s the perfect opportunity to embed sustainability, responsibility and other ESG principles at the core, free from legacy constraints.

1. A purpose-driven retail experience

Drive consumer loyalty, engagement and sales.


of consumers believe that brands and retailers have a positive impact on their ability to shop more ethically


believe that food and grocery companies make it easy to identify which products are most sustainable and 67% believe the same is true for homecare products

2. A responsible retail operating model

Drive efficiency in energy use, product waste, and packaging.

3. A sustainable retail supply chain

Drive transparency in supply chains and productivity in delivery.

4. A retail workplace for employees

Drive inclusive and diverse workplaces.

Let’s get serious about sustainability

Cara Smyth

Senior Managing Director – ESG Retail

Cara works with retail clients to build responsibility and resilience into their Environmental, Social and Governance strategies.

Justin Jia Kia Goh

Strategy Principal Director – ESG and Sustainability Services

Jurgen Coppens

Managing Director – Strategy & Consulting, Sustainability Lead, Southeast Asia

Jurgen leads Southeast Asia's Sustainability practice, advising governments and clients on smart cities/infrastructure and industry growth strategies.

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