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Client and Senior Leadership POC
Manage the Data Analytics Team
Responsible achievement of svc delivery metrics thru management of work distribution across client vendor delivery network.
Requires ongoing communication relationship management with client, Accenture vendor points of contact to ensure contractual delivery targets are attained or exceeded. Plan, develop create significant programs to achieve proj objectives Provide analysis recommendations on long term impact to executive decision makers Execute forecasted work distribution plans
Deliverable Quality Management and Creation
Review project deliverables for completeness and quality and with compliance with established project and industry standards
Ensure consistent service delivery
Apply knowledge and experience to identify, assess and resolve service delivery issues within area of responsibility, interacting with both client and Accenture team members
Interact on a timely basis with internal or external client stakeholders to understand specific requirements
Provide guidance and share knowledge relating to area of expertise with teams to promote consistent operations, efficient use of resources and implementation of best practices
People Development and Management
Develop and mentor people, act as a career counselor and create a high performing organization (foster relationships, resolve conflicts, etc.)
Identify and target the right audience level for the project ensuring this covers multiple delivery location contact where applicable
With 5 years supervisory experience
Experience in business operations and outsourcing
Experience in Workforce Management
Ability to work independently, multi task and meet deadlines
Analytical interpretation of data
Excellent written and verbal communication skills
Ability to work with Senior Leadership
Strong verbal presentation skills
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Life at Accenture
Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.
Learn more about Accenture
Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.