Job Description

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.

Business Process Specialization professionals apply expertise in a specific business process delivery capability (or capabilities) to ensure services are delivered in a manner consistent with our Standard Delivery Solutions and Service Level Agreements and drive continuous improvement.

The Credit Management Agent will be responsible for gathering and analyzing financial information of the projects existing and new customers and assess the risk of offering credit to small to medium scale businesses.

Key Responsibilities

  • Responsible for doing evaluating credit worthiness and credit standing based on agreed upon criteria with client and in accordance with the DTP.
  • Analyzes paying habits of customers who are delinquent in payment of bills and recommends action to resolve credit problems 
  • Reviews files to select delinquent accounts for collection efforts 
  • Evaluates customer records and recommends that account be closed, credit limit reduced or extended, or collection attempted, earnings and savings data, payment history, and purchase activity of customer 
  • Confers with representatives of credit associations and other businesses to exchange information concerning credit ratings Interviews clients to investigate complaints, verify accuracy of charges, or to correct errors in accounts 
  • Performs credit reviews of existing and new customers Works with Collection Group to achieve monthly target 
  • Complies with all client published policies procedures and any legal regulatory requirements in addition to ensuring that Client’s Service Level Agreement is met 
  • Prepare performance report



Qualifications


Required Experience

  • Bachelor's degree preferred
  • Minimum 2 years experience in Credit & Collections 
  • At least 1 year in shared service centers
  • Financial Statement analysis skills required
  • Minimum 1 year experience of Microsoft Office 
  • Strong quantitative skills including spreadsheet knowledge
  • Responsibility and accuracy in the completion of received tasks
  • Ability to solve urgent matters and work under pressure 
  • Adaptable to learn new processes, concepts, and skills
  • Demonstrates the ability to work as part of a team
  • Able to work under time pressure, able to prioritise workload and meet strict deadlines.
  • Strong analytical and problem solving skills 
  • Positive attitude and flexible, especially in the period of month/quarter/year-end closing
  • Responsibility and accuracy in the completion of received tasks 
  • Ability to solve urgent matters and work under pressure 
  • Flexibility, especially in the period of month quarter year end closing 
  • Reliable, proactive approach to entrusted tasks thinking outside the box  
  • Client industry experience a plus

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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