Job Description

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.

Engagement Manager must be able to handle administrative tasks, be extremely organized, and work independently without much outside support from program and project managers. Additionally, they have a deep understanding of the overall Partner marketing landscape and key marketing functions to acquire, develop, and retain satisfied, loyal relationships, and create economic value.

Key Responsibilities

  • Deep understanding of the content marketing ecosystem and supporting the customer lifecycle
  • Experience with B2B partner marketing, channel marketing or other indirect marketing and sales channels
  • Able to craft verbal and written strategic recommendations and guidance for marketing professionals
  • Fluency in common marketing challenges across digital and sales collateral
  • Ability to work independently, taking ownership of accounts while also working collaboratively
  • Adept project manager; impeccable time management and prioritization skills
  • Reviews campaign metrics and presents trends and insights
  • Skilled communicator (written and spoken), ability to think on the fly
  • Ability to organize, hold, and lead a 1 on 1 phone calls with specified Partners while best representing the interests of Microsoft
  • Meticulous attention to detail and highly organized
  • Understanding of marketing strategy and planning with the ability to identify the right tactics across multitude of marketing channels



Qualifications


Required Experience

Years of experience
  • 2-3 years in customer service
  • 1-3 years of Marketing experience; preferably digital marketing
Language proficiency
  • Italian and English Advanced
Technical required knowledge
  • Basic CRM Management
  • Office proficient 
Skills
  • Highly organized
  • Able to follow up timely
  • Problem solving skills
  • Detail oriented
  • Customer Service oriented
  • Able to manage multiple requests at the same time
  • Fast learner
  • Excellent verbal and written communication skills in English
  • Project management
  • Stakeholder management

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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