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Social Media Content Moderator Junior Analyst English

Job Location: San Jose

Regional Description: Costa Rica

Job Number: 00701228

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- Job description

Accenture solves our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and lives. With expertise across more than 40 industries and all business functions, we deliver transformational outcomes for a demanding new digital world. Accenture solves our clients’ toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and lives. With expertise across more than 40 industries and all business functions, we deliver transformational outcomes for a demanding new digital world.



Responsibilities

  • Quality Assurance on the Groups Services delivery in Spanish and/or English following the guidelines and policies set by the client within required turnaround time.
  • Identify improvement opportunities in work flow and suggest solutions.
  • Interface effectively with other teams.
  • May review objectionable contents in a form of text which are related to Group Services deliverables.


Requirements

  • Advanced English is a must.
  • Microsoft Office skills.
  • Client industry experience is a plus
  • Flexibility in work schedule.
  • Working Conditions Cyclical work shift including work hours at night and working on weekend.
  • Overtime may be required.

 

Skills

  • Ability to work analytically within a problem-solving environment. 
  • Detail orientation.
  • Passionate about the internet.
  • Able to adapt to change.
  • Nice to have Accurate and efficient with very good organizational skills and ability to manage tasks simultaneously.
  • Adaptable to learn new processes, concepts, and skills.
  • Demonstrates the ability to work as part of a team adding positive attitude and business focus.
  • Ability to work in a fast paced work environment.
  • Enjoying challenging opportunities.
  • Ability to communicate in a dynamic environment throughout all management levels.
  • Ability to solve urgent matters and work under pressure.
  • Reliable, proactive approach to entrusted tasks.

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