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Education

Reinvent the experience for students, alumni and employees.

What’s changing

Educational institutions face increasing pressure to demonstrate their value, not only by preparing students for success but also by improving their accessibility and affordability.

This entails modernizing their entire approach to student, family, employee and alumni experience. By developing a strong digital core, encompassing data, infrastructure and applications, they can improve both front-office and back-office processes and experiences.

What you can do

To meet the shifting demands of students and faculty, institutions must assess current business and offering models and create strategies to adapt to learning trends. Redesign the entire student experience to focus on the moments that matter to each one – from recruitment to graduation and beyond.

Data and analytics can help educational systems better understand their communities’ unique needs. They can also reveal potential efficiencies in areas like human resources and finance.

Conduct routine security assessments and institute identity and access management to simplify student sign-ons, keep their personal data secure, and help institutions tailor their learning content.

Use modern technology platforms and ways of working to fulfill your institution’s mission. Start by assessing current technology platforms (ERP, CRM, SIS) and business processes to find the right ones to transition to.

Our leaders

Samantha Fisher

Managing Director – Health & Public Service, Education

Jessica Roy

Managing Director – Public Service, Education, North America

James Surgeon

Senior Manager – Strategy & Consulting, Education, UKI

Grace Yip

Managing Director – Senior Client Account Lead, Health & Public Services, Southeast Asia