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eMobility ecosystem converges at the charge point

March 31, 2023 5-MINUTE READ

The emerging EV charging infrastructure value chain

Over the next two years, 23% of global utilities execs are planning to partner with car retailers/manufacturers for eMobility10

Requires close integration with the mature automotive and power value chains

Friction across the customer journey causes poor customer experience

The eMobility value chains need to converge at the charge point to address poor CX …

Across industries, companies reducing complex customer experience are 26% more likely to achieve highest levels of speed-to-market12

… and deliver a Tesla-like experience in an open ecosystem

To that end, all eMobility players should take a value chain perspective

Regulators can help achieve this

Sanda Tuzlic

Managing Director – eMobility Lead

Andrea Regalia

Managing Director, Sustainable Mobility Lead, Italy, Central Europe and Greece