Benefited from effective domestic epidemic prevention control, macro economy policy, smart digital tools and resilient supply chain, Chinese enterprises showed strong competitiveness under the pandemic. However due to uncertainties such as geopolitics and global economic trends, Chinese companies are still facing great challenges.
On the other hand, leading by national economic strategies such as "New Infrastructure", "Dual Circulation", and "The 14th Five-Year Plan for National Economic and Social Development", Chinese enterprises are on a fast track to promote their digital competitiveness. Then how to seize the opportunity and continuously intensify the preponderance?
Upon the 2021 China Enterprises Digital Transformation Index Report, the digitalization of all industries has increased steadily in the past four years, with retail and logistics being the most prominent. From a vertical view, as digitalization penetrates across industries, following a significant increase of 5% over the previous year, the proportion of "Champions" with remarkable transformation achievements has reached 16%. The report also reveals that, the digital maturity gap between Champions and the others has been translated into bigger performance advantage, the revenue growth rate gap between the two has been widened from 1.4 times to 3.7 times.
3 challenges in the transformation journey
The transformation Champions showed great resilience and versatile capabilities under the pandemic, which released great anxiety to others. Through executive interviews, we can see that Strategy, Capability and Value are 3 key areas for companies to focus on their transformation journey. Facing aforementioned pain points, the Chinese enterprises need to start seeking new ways to unlock the full value of digital transformation through various sets of solutions.
Facing great uncertainty ahead, many corporate leaderships found it extremely difficult to articulate a grand vision for their business transformation. Without the business strategy, digital transformation is without direction.
Capabilities hard to build
The second challenge is around capacity-building, including improving legacy IT systems, loosening up rigid managerial cultures, and hiring and retaining talents with the right mix of digital and business skills.
Value hard to realize
Successful digital transformation covers all business operations and functions of an enterprise, it requires long-term commitment. Yet many companies—anxious to show immediate results—opt instead for ineffective piecemeal, pilot, and/or other types of small-scale projects that undermine their transformation efforts.
Maximize the value of digital transformation
Facing the digital gap, it’s time for Chinese enterprises to accelerate the process of reforming their business. Through survey, executive interviews, financial and text analysis, Accenture has identified 7 imperatives to leapfrogging digital maturity: