Job Description

工作职责 :                                                                                                                                                                                                                                                                                    1、客户现场的阿里云运维支持;
2、负责用户专有云集群的维护、管理、故障排除等日常工作,确保系统的正常稳定运行;
3、负责监控云集群健康状态,定时巡检并做好记录,按时发送日报周报;
4、负责专有云集群各故障处理,及时通报反馈处理,直至问题闭环;
4、云平台容量评估、产品使用指引;
5、云平台变更支持;
7、与客户的技术交流,现场工作总结,定期汇报客户;
8、对于现场的子项目,跟踪项目进展,解决项目问题,确保项目按时保质交付的能力;
9、根据现场的实际情况,收集用户需求,判断合理性,提供架构优化建议,及时反馈技术经理;

岗位要求
1.    对云计算产品(ECS、SLB、VPC、OSS等)资源开通、日常变更、日常问题处理
2.    对平台进行日常巡检(alimonitor,armory,cmdb,嫦娥)确保平台稳定运行
3.    对云平台产品问题进行排查、诊断、定位和修复,和二线工程师对接,直至恢复云计算产品基本功能正常运行
4.    对用户如何正常的使用云产品进行指导
5.    了解用户需求,对平台进行优化,提升用户体验

技能模型:
1.    熟悉阿里云计算产品运维
2.    熟悉Linux 
3.    了解Doker
4.    熟悉shell/python一种脚本语言
5.    熟悉Linux和Windows系统及常见服务的配置及使用管理(如Apache、IIS、NGINX等),可以快速定位问题
6.    通过阿里云云计算专业认证考试(ACP)
7.    3年以上相关工作经验。

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Qualifications

工作职责 :                                                                                                                                                                                                                                                                                    1、客户现场的阿里云运维支持;
2、负责用户专有云集群的维护、管理、故障排除等日常工作,确保系统的正常稳定运行;
3、负责监控云集群健康状态,定时巡检并做好记录,按时发送日报周报;
4、负责专有云集群各故障处理,及时通报反馈处理,直至问题闭环;
4、云平台容量评估、产品使用指引;
5、云平台变更支持;
7、与客户的技术交流,现场工作总结,定期汇报客户;
8、对于现场的子项目,跟踪项目进展,解决项目问题,确保项目按时保质交付的能力;
9、根据现场的实际情况,收集用户需求,判断合理性,提供架构优化建议,及时反馈技术经理;

岗位要求
1.    对云计算产品(ECS、SLB、VPC、OSS等)资源开通、日常变更、日常问题处理
2.    对平台进行日常巡检(alimonitor,armory,cmdb,嫦娥)确保平台稳定运行
3.    对云平台产品问题进行排查、诊断、定位和修复,和二线工程师对接,直至恢复云计算产品基本功能正常运行
4.    对用户如何正常的使用云产品进行指导
5.    了解用户需求,对平台进行优化,提升用户体验

技能模型:
1.    熟悉阿里云计算产品运维
2.    熟悉Linux 
3.    了解Doker
4.    熟悉shell/python一种脚本语言
5.    熟悉Linux和Windows系统及常见服务的配置及使用管理(如Apache、IIS、NGINX等),可以快速定位问题
6.    通过阿里云云计算专业认证考试(ACP)
7.    3年以上相关工作经验。

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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