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AEE China BPT Service Management & Communication Senior Analyst - Level 10

Job Location: Dalian

Regional Description: China

Job Number: 00681568

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- Job description

Key Responsibilities
Responsibilities include, but are not limited to the following:
 
  • Service Management
  • Functions/Initiatives service review set up/improvement, meeting minutes and actions follow up
  • Establish service management templates on needs, manage AEE China service catalogue
  • Analyze information and prepare materials for leadership meetings
  • Provides support to various operation programs, including both center-wise initiatives and cross capabilities projects within the AEE organization
  • Manage the service reporting and drive reporting optimization, establishes report templates (from service management perspective) for new transitions/work scope, manages own workload based upon a calendar of regularly scheduled reports and other recurring tasks
  • Other service management related tasks assigned
 
  • Communications
  • Build powerful partnership and establish fluent connection with AEE Executives and the teams
  • Support AEE China center-wise activities, townhall, webcast, executive meetings etc.
  • Update AEE China organization chart, email groups based on changes
  • Articles, storytelling and business highlights written and submission
  • Center-wise communication contents & VI Review
  • Social media promotion & maintenance
  • Support Client visit on demands
  • Other ad-hoc activities assigned by communication lead
Qualifications
  • Education: Bachelor’s degree
  • Work Experience: Minimum of 5 years of experiences in service management and communication related fields
 
Professional Skill/ Personal Characteristics Requirementsa
  • Proactive and responsive
  • Excellent written skills in both English & Chinese
  • Demonstrated ability to set and meet objectives
  • Good organizational skills
  • Strong problem solving skills

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