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HR Scheduler – HR Supply and Demand Balancing

Job Location: Shanghai

Regional Description: China

Job Number: 00612248


- Job description

Roles and Responsibilities
  • Create and Optimize resource plans by: understanding new demand via new business or client meetings; providing perspective on resource availability/challenges; analyzing and identifying cost to serve improvement opportunities based upon current/proposed resource mix (workforce, pyramid, location, contractor etc.) and working with Resource Pools to address sourcing challenges and improvement opportunities.
  • Responsible for analyzing open role requirements, identifying resourcing risks, coordinating with the resource pool/ fulfillment channels.
  • Responsible for all client demand-helping to manage open roles, coordinating amongst various resource pools, prioritizing roles, and escalating issues. Their scope includes all roles regardless of channel (e.g. including \DCs, contractors, client specific hires, expat staffing etc.)
  • Work with Resource Pool Specialists, Recruitment, Career Advisors, Procurement, Delivery Center etc. to provide a fully coordinated sourcing plan
  • Balance the "transactional" and the "strategic" elements of client level supply/demand management
  • Responsible for effective service delivery of all client supply and demand related processes
  • Analyze resourcing risks, concerns and mitigation options and discuss analysis with business leadership and confirm approach
  • Provide/Contribute to the analysis/summary of open/overdue demand from a "supervised" perspective to CSGs/OU/OG leadership, highlighting any areas of risk or concern
  • Strong English and Chinese communication and teamwork
  • Collaboration with others
  • Excellent Excel/PPT skills
  • 3 years HR/SCM/planning/Scheduling knowledge

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