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Global Asset Protection Protective Services Specialist

Job Location: Dalian

Regional Description: China

Job Number: 00600193


- Job description

Job Summary
The GAP Protective Services Specialist is responsible for providing physical security advice and assistance to Accenture locations within Geographic Area of responsibility.  Areas of physical security include life safety and business continuity, executive protection, and physical security procurement.  S/he is responsible for conducting physical security reviews of Accenture offices and projects sites.
Key Responsibilities
  • Ensures Protective Services Geographic Manager is fully informed of status, deliverable deadlines, and actions that are behind target.
  • Prepares weekly status report and attends team status meetings.
  • Identifies and manages complex or disputed issues which have major day-to-day impact on area of responsibility and resolves with minimal guidance from Protective Services Geographic Manager. 
  • Considered a subject matter expert (SME) in Safety and Security and often called upon by others throughout the company to provide guidance. 
  • Accountable for results in projects that may have the potential to impact the Safety and Security of all Accenture employees. 
  • Plans and prioritizes complex activities as the SME for Facilities & Services workgroups that deal with Safety and Security initiatives. This includes recommendations on process improvements and the oversight of development of new procedures.
  • Contributes to the building and integration of knowledge capital related to Safety and Security throughout the geography. 
  • Identifies new opportunities and needs within area of responsibility and independently develops solutions to address gaps. 
  • Accountable for results in complex problems where collaboration and cooperation between individuals is often needed to affect the solution. Works with Protective Services Geographic Manager to build consensus for recommended solution to ensure successful resolution.
  • Deals with difficult and sensitive situations appropriately by using judgment to make a variety of decisions, most complex in nature.  Decisions occasionally impact other teams.
  • Applies functional knowledge and understanding of policies, procedures, and operational frameworks to anticipate and address business issues.
  • Provides advice and guidance regarding Protective Services in geographic area of responsibility.  This may include advising project sites with specific client/regulatory service level agreements or contractual obligations related to Safety and Security. 
  • Manages contract relationships with external service providers (manage contracts, review performance against strategy and budget) within area of responsibility and resolves contract issues and disputes. 
  • Provides input to operating and capital budgeting and reporting for geographic operating budget.  Adheres to capital and operating budgets.
  • Reviews and approves payment requests and vendor invoices as necessary.
  • Actively participates in sharing best practices across areas or functions.
  • Develops and implements processes, procedures and/or initiatives within area of responsibility with limited direction required. 
  • Operates with a large degree of autonomy and independence while overseeing operations of moderate scope, and moderate ambiguity, risk, unpredictability and diversity. 
  • Manages positive relationships with all internal and external customers/vendors and independently resolves issues. 
  • Serves as an escalation point for the Global Accenture Security Operations Center by serving as an on-duty watch officer.  Independently determines optimal solution to recommend on all mid-level issues and seeks guidance from the Director or Operations Manager for critical issues.
  • Provide physical security for meetings involving large executive or client attendance within geographic area of responsibility; coordinates on site security, medical and local law enforcement support accordingly
  • Provides security and contingency planning for market level meetings and larger community meetings as requested
  • Provides liaison between vendors, procurement and local management in locations.
  • Provides assistance in developing Life Safety, Business Continuity Plans for locations in geographic areas of responsibilities.
  • Performs location Life Safety, Business Continuity and Physical Security Review
  • Coordinates crisis response with Protective Services Geographic Lead
  • Assists geography leads with contingency planning and Termination for Cause situations
  • Provides on-scene crisis management response and assistance if requested
  • Activates local emergency management teams for disaster response
  • Coordinates vendor/contractor response involvement
  • Supports the investigations team with ad hoc requests
  • Reports to:                    China Protective Services Lead
  • Supervises:                   NA
  • External Relationships:  External security vendors
  • Education: Bachelor degree or equivalent experience preferred  
  • Work Experience: Ex Service/ Law Enforcement/ Corporate Security background, minimum one year’s corporate experience in similar position. Experience in investigations desirable 
  • Work Requirements: Ability to travel 25% of time, sometimes with little notice
Knowledge and Skill Requirements
  • Ability to multi-task to meet team and client deliverables.
  • Ability to take initiative and successfully lead direct reports.
  • Strong customer service skills.
  • Strong interpersonal, communication and problem-solving skills.
  • Positive attitude and high degree of self-confidence.
  • Self-motivated.
  • Ability to work well with all levels of management, staff and external service providers.
  • Knowledge of Word, Excel and PowerPoint applications.
  • Knowledge of contract management.
  • General understanding of investigative process
  • Strong understanding of safety/security in a corporate environment
  • General understanding of legal and corporate terminology
  • Exposure and demonstrated ability to work in multicultural environments
  • Ability to work overtime on short notice
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

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