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AEE Dalian Operations Sales Process Practitioner (Capacity Service OSP) Senior Analyst - Level 10

Job Location: Dalian

Regional Description: China

Job Number: 00593012


- Job description

Role Summary
The Operations Sales Process (OSP) Practitioner helps Accenture executives to navigate the company’s internal sales processes. The primary responsibilities of the role include opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and process/application support for client teams. This role is not specific DTE dedicated but serves as capacity support. 
Key Responsibilities
This role exists across multiple career levels and/or functions and depending on the functional requirements of the role, some or all of the following key responsibilities will apply.
  • Provide sales process support to client teams, entity leadership and other internal operations teams and interfacing functional areas
  • Understand global and entity policies and apply them correctly to real-life business situations
  • Manage business meetings (new business meetings/strategy reviews) for the entity including preparing agenda, advising client teams on required materials, preparing minutes of meeting, facilitating processes so that decisions are obtained during the allotted time, record decisions in the appropriate system(s) and follow-up on action items
  • Contribute to sales process knowledge and expertise during meetings and collaborative work efforts
  • Provide support in representing the organizational entity point of view in meetings and communications
  • Provide opportunity management tool and process training to end-users at all levels to ensure sales processes are executed appropriately
  • Provide functional support for users of the opportunity management tool within the entity
  • Direct them to the proper contacts and resources for application training, security access, and technical support.
  • Provide entity-specific communications and training for new releases of the opportunity management tool
  • Streamline processes and encourage client teams to enter information in an accurate and timely manner in the opportunity management tool
  • Work with client teams to maintain data in the opportunity management tool, or assign the work to another operations support area/person and ensure accurate results
  • Establish sales processes to keep information in the system accurate and up-to-date, communicating with key stakeholders as needed
  • Monitor the opportunity pipeline and ensure opportunities receive stage approval either at new business meetings or offline via email, according to global and entity guidelines
  • Prepare, analyze and interpret opportunity reports (e.g. pipeline, win/loss) for the entity
  • Perform some/all of the above responsibilities for multiple business entities, such as an operating unit plus one or more client service groups
  • This position is assignment based instead of specific DTE dedicated  
Preferred Skills/Qualifications
(Type of work experience, skills, etc.)
(As applicable, include skill proficiencies, needed certifications, etc.  by career level)
Initial Skill input
  • Excellent oral and written communication skills in English language
  • Problem solving and root cause analysis
  • Analytical skills: ability to collect, research and interpret data
  • Confidence and poise in interactions with senior executives
  • Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook, Lync)
  • Understanding of Opportunity management tool and sales processes preferred
  • Understanding of basic finance concepts (e.g., Business Development, Contract Controllable Income, Bookings) an advantage
  • Good facilitation and team building skills
  • Good coaching and training delivery skills
  • Accuracy and attention to detail; ability to prioritize and plan work activities
  • Ability to work under minimal supervision and guidance
  • Confidence and poise in interactions with Managing Directors

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