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AEE Dalian Resources Database Management Specialist - Level 9

Job Location: Dalian

Regional Description: China

Job Number: 00527934

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- Job description

Job Summary
 
The role will work with the Resources OG marketing teams and to assist with the continuing development and maintenance of a contact management and marketing database – Salesforce.com. There will be data collection, review, editing and reporting involved. This role will also be involved in gathering data via variety of sources. This role will also be responsible for regular analytics and metrics reporting.
Key Responsibilities
 
Data Management/Campaign and Touchpoints Management
·     Continuously assess and evaluate data integrity and quality and implement measures and/or processes for improvement
·      Responsible for ensuring all database related documents are kept up to date and has a consistent message and approach including data protocols, training and ad hoc communications
·     Ability to identify data irregularities and provide appropriate solutions
·     Create/Update accounts, companies and contacts
·     Data analysis and manipulation for clean up and data revision using Microsoft Excel and/or Access for reporting purposes (including basic VBA coding), data housekeeping on a monthly basis
·     Create and edit campaigns; Tag campaign members to the campaign
·      Basic data analysis and manipulation for marketing metrics
·     Conduct research of targeted list of client companies to verify, check and amend existing data concerning individual contact details in database; via websites
·     Complex report development, report generation, dashboard, data analysis and manipulation for marketing metrics
Key Deliverables
·         Ensure 100% each key contact’s mandatory fields in database are populated correctly
·         Ensure all lists or reports being generated have been crossed checked for data accuracy and fields completed before distribution
·         Ensure campaigns, touchpoints and touchpoint recipient information is captured and updated in database in an accurate and timely manner
Knowledge and Skills Required
·         Accurate data entry skills – quality over quantity
·         Strong attention to detail
·         Methodical and process orientated
·         Strong oral and written communications skills, especially in Germany and English
·         Strong time management skills
·         Strong data research skills
·         Ability to consistently meet deadlines/working to tight deadlines
·         Prefer university degree or equivalent
·         An understanding and has working knowledge of Accenture’s privacy regulations
·         Understanding of the typical organisation structure of companies and different tiers of government organization
·         Knowledge of CRM or marketing databases (prefer Salesforce.com), Microsoft Office Suite (especially advanced Excel and Access) at an upper intermediate to advanced level
 
Relationships
·         Reports to:                             Accenture Direct Dalian OG Database Team lead 
·         External Relationships:          Accenture Resources marketing team
Qualifications
Education:          Bachelor’s degree, university degree or equivalent
Language:          Spoken and written business level English, German is a plus.
Applications:      CRM or Marketing Databases (prefer Salesforce.com)
   Microsoft Office Suite (especially advanced Excel and Access skill)
Experience:         Minimum of 3-5 years experience with marketing and/or databases

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