Job Description

OTC Level 12/13 Resource – Billing

Position description:    

·         Associate / New Associate for OTC process (Billing)

·         To achieve continuous improvement in invoice quality and debt management and achieve results that are recognized as best in class.

·         Ensure billing and invoicing discipline, improve billing data quality, minimize un-invoiced consignments, and ensure accurate reporting of billing / debt KPIs. In order to ensure accurate, timely and complete invoicing to customers, minimize bad debts and improve customer satisfaction within local corporate.

 

Operational Responsibilities:

·         To enter accurate and timely billing data in order to facilitate timely payments and to prevent invoicing enquiries

·         Assist In ensuring that invoices are printed and mailed to clients with all relevant data

·         To ensure smooth internal and cross-functional communication, following set processes and channels, in order to provide timely and accurate billing information to customers.

·         Assist In ensuring that all customer queries are properly handled and action is taken.

·         Ensure a high level of customer service is provided to all internal and external clients

·         Any other related task as directed by the Manager

 

Must Have Skills/Quantifications:

·         Relevant AR or finance work Experience

·         Able to work under pressure

·         Ability to work effectively in a team environment

·         Good MS Excel and Word Knowledge.

·         English reading and writing

 

Nice to have skills and Qualifications:  

Basic knowledge of the Transport industry, local and international

 

Experience:

Preferred 2+ years of experience (for Level 12) or 6 month ~ 1 year experience (for Level 13) in a billing environment

Experience of working in a Shared Service Centre or BPO company is an advantage.

 

Educational Requirements:        College degree preferred.

 

Travel Requirement/Shift hours:             N/A

 

Flexible work arrangement:

 

Working outside standard business hours if required.

 

 


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Qualifications

OTC Level 12/13 Resource – Billing

Position description:    

·         Associate / New Associate for OTC process (Billing)

·         To achieve continuous improvement in invoice quality and debt management and achieve results that are recognized as best in class.

·         Ensure billing and invoicing discipline, improve billing data quality, minimize un-invoiced consignments, and ensure accurate reporting of billing / debt KPIs. In order to ensure accurate, timely and complete invoicing to customers, minimize bad debts and improve customer satisfaction within local corporate.

 

Operational Responsibilities:

·         To enter accurate and timely billing data in order to facilitate timely payments and to prevent invoicing enquiries

·         Assist In ensuring that invoices are printed and mailed to clients with all relevant data

·         To ensure smooth internal and cross-functional communication, following set processes and channels, in order to provide timely and accurate billing information to customers.

·         Assist In ensuring that all customer queries are properly handled and action is taken.

·         Ensure a high level of customer service is provided to all internal and external clients

·         Any other related task as directed by the Manager

 

Must Have Skills/Quantifications:

·         Relevant AR or finance work Experience

·         Able to work under pressure

·         Ability to work effectively in a team environment

·         Good MS Excel and Word Knowledge.

·         English reading and writing

 

Nice to have skills and Qualifications:  

Basic knowledge of the Transport industry, local and international

 

Experience:

Preferred 2+ years of experience (for Level 12) or 6 month ~ 1 year experience (for Level 13) in a billing environment

Experience of working in a Shared Service Centre or BPO company is an advantage.

 

Educational Requirements:        College degree preferred.

 

Travel Requirement/Shift hours:             N/A

 

Flexible work arrangement:

 

Working outside standard business hours if required.

 

 

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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