Job Description

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.

People in our Client & Market career track drive profitable growth by developing market-relevant insights to increase market share or create new markets. They progress through required promotion into market-facing roles that have a direct impact on sales.

 

Process Excellence and Change Enablement professionals design and implement process and change interventions that integrate strategy, technology and people to enable process improvements that create value for clients.

 

 


Job Description

Customer Service professionals build on a customer-centric service strategy to deliver foundational organization, business process, and technology capabilities required to deliver an optimal customer service.

 

 

 

RES-Cross Industry professionals develop and deliver business solutions across all Resources industries.

 

A professional at this position level within Accenture has the following responsibilities:
Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in depth knowledge of organizational objectives.
Involved in setting strategic direction to establish near term goals for area of responsibility.
Interacts with senior management levels at a client and/or within Accenture, which involves negotiating or influencing on significant matters.
Has latitude in decision-making and determining objectives and approaches to critical assignments.
Decisions have a lasting impact on area of responsibility with the potential to
impact outside area of responsibility.
Manages
large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.


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Qualifications

Basic Qualifications:

• Experience in Customer Service/Customer Service
• Expertise in include required skills
• Ability to meet travel requirements, when applicable
• 5-8 years experience including consulting industry


Professional Skill Requirements

• Proven ability to build, manage and foster a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Desire to work in an information systems environment
• Excellent communication (written and oral) and interpersonal skills
• Excellent leadership and management skills

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

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Training and Development

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