Virtual care
October 12, 2020
October 12, 2020
Today, across Canada, we have a varied landscape of direct to consumer virtual care offerings, provincially delivered virtual care solutions and employer benefits plans that offer supplemental access to virtual care with hundreds of technology solutions entering the marketplace.
While virtual care cannot and should not replace all forms of care, there are well known and established uses for which the use of virtual care tools improves patient and provider experience, improves access to care and can reduce operating model costs for health systems.
Health systems and care providers need to quickly deploy and deliver easy to use virtual care solutions that respond to patients’ and providers’ needs.
Ensure virtual care is scalable as it becomes routine care. This emphasizes the need for stable and effective virtual care solutions and partnerships.
Delivery of virtual care goes beyond technology – it relies on the people and processes that wrap around solutions.
Pain point: We don’t have enough time
Desired solution
Consolidation of key information about VC solutions would be helpful in gaining a better marketplace understanding, faster.
Pain point: We don’t have the information
Desired solution
Assessment of technology using an established framework methodology would support organizations in making more appropriate choices for technologies and partners.
Pain point: How do we sustain this change?
Desired solution
Development of a plan for “post-COVID” virtual care operations, maintenance, and service expansion for ongoing success.
VIRTUAL CARE: Addressing immediate needs and planning for the future.
Accenture’s end to end support is aligned with health provider needs and is built on decades of vendor agnostic strategy, integration and implementation expertise – we support you to:
Define your needs, priorities, vision, scope and implementation roadmap for virtual care.
Understand the virtual care marketplace offerings and partnership opportunities.
Pivot your clinical and operating models & scale to appropriate clinical areas.
By establishing a solid foundation for virtual care, you’re paving the way for integrated care, improved patient and provider experiences and health system efficiency more broadly.
There is significant opportunity for change and we should be asking how might we create transformative outcomes for our health systems through virtual care by.
Leveraging investment in virtual care to address challenges in clinical data and act on population health management.
Layering in other technology to create even greater return on investment.
Expanding virtual care’s reach into other verticals within health care to support efficiency and sustainability needs.
Creating a centre of excellence within your organization to scale learnings and achieve economies of scale for investments by supporting other parts of the health system.
Creating research and innovation opportunities that support new economies and growth opportunities.