CMHC’s technology renewal helped support 13 new housing programs—mandated by the Canadian government as part of the country’s first National Housing Strategy—to strengthen the middle class, halve chronic homelessness and fuel Canada’s economy.
After CMHC had launched its own business and technology transformation, it was then tasked with implementing the objectives of the $55 billion, 10-year plan, including constructing 100,000 new affordable housing units and repairing 300,000 affordable housing units.
Another program rolled out is the First-Time Homebuyer Incentive for people whose annual combined household income doesn’t exceed $120,000, making homeownership more affordable. Accenture supported the iterative design and program’s implementation, created the digital solution that underpins the program and enabled reporting directly into CMHC’s monthly and annual reports.
Accenture and CMHC also worked to design and launch a series of competitions for Canada’s Housing Supply Challenge that would award up to $300 million in prizes over five years for new solutions for people looking for an affordable place to live.
"We were in a place where we needed to embrace change and truly equip our employees with the right tools and processes to drive innovation and new ways of working. In order to achieve our 2030 aspiration we need to think differently and lean-in to a culture of innovation," says CEO and President, Romy Bowers. "We want to lead the way in the adoption of emerging technologies such as blockchain and digital ecosystem partnerships to truly transform the Canadian housing market. Most importantly, our employees are empowered to guide our continuing transformation to keep pace with leading market practices, enabling CMHC to best support our clients and people living in Canada."
Because of the new technologies and digital tools, CMHC employees can fulfill the NHS’ goals and find the right solutions for a wider range of clients, including developers and assisted housing partners. CMHC is now directly delivering these government funds to clients instead of simply transferring money to provinces and territories to funnel further.
Today, CMHC is supporting an increasing housing supply and a stable housing market—bringing it closer to reaching its 2030 goal to help everyone in Canada have a home they can afford.
Learn more from the people that create change for CMHC and those that are impacted. Change from Every Angle.