Senior Executive Assistant

As an Executive Assistant, you will provide administrative support to executives with complex organizational responsibilities, enabling them to operate effectively. You will manage calendars, coordinate meetings across time zones, and handle travel arrangements and logistics with precision. Working closely with Workplace colleagues onsite and virtually, you’ll build strong, collaborative relationships and deliver seamless support through exceptional organization, sound judgment, and proactive problem-solving in a fast-paced environment 

• In office presence (as required): Be readily available to support client/customers, learning, community, and events as well as support Workplace functions defined locally or by your geography and local leadership, may include back-up support to our office operations team 

• Prepare a range of non-routine correspondence according to company guidelines for signature by executive, (i.e. brand compliance, proof reading materials for consistency, grammar, and spelling).  

• Compile, process and analyze data based on research objectives and prepare reports  

• Arrange and coordinate meetings/conferences in liaison with the Meeting and Events Planning team when applicable. Handle routine and non-routine logistics (e.g. contact meeting participants and coordinate responses, compose meeting materials and follow-up correspondence with input and review by Executive). Follow up on action items and report status to Executives/meeting attendees. Identify potential speakers and provide local, on-site support as appropriate.  

• Coordinate work with third-party suppliers – both internal and external – to address support needs and issues on behalf of the executive  

• Arrange conference calls, video conferences or data conferences occasionally involving a global audience  

• Assist with miscellaneous complex administrative tasks (i.e. locate and complete standard Accenture forms, provide invoicing and accounts reconciliation support, maintain voicemail/email distribution lists, may manage time and expense reports)  

• Keep current and be knowledgeable on Accenture’s tools and technology. Educate executives on new and existing technology / processes to support Accenture’s overall strategy  

• Develop relationships with executives’ clients and their Executive Support Associates  

• Record and monitor work requests into the tracking tool in a timely manner according to local capabilities and guidelines  

• May be responsible for coordinating the activities of other Executive Support Associates/Analysts for their team, this is defined as assigning tasks in a structured and formal way and on a regular basis.  

• Anticipate travel needs of executive and independently coordinate complex travel arrangements, typically involving multiple changes and destinations based on understanding of executive’s availability and obligations. Support with travel documentation and procedures (itineraries, visa/passport procedures).  

• May prepare draft proposals and presentations with direction from Executive and/or support from other individuals or service departments, as necessary  

• May review and sort paper-based and electronic mail, identify/take action required where appropriate  

• Manage potential complex calendar / diary activity, including coordination of appointments for executives as well as extensive rescheduling. Keep executives informed as needed  

• May provide telephone support (i.e. answer calls promptly and courteously). Act as executives’ representative to independently handle calls  

• May maintain contact and email distribution lists  

• Ability to work onsite at the Toronto office.

• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.