Job Description

ARE YOU READY to step up and take your technology expertise to the next level

There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary chance to begin a rewarding career at Accenture Technology. Immersed in a digitally-compassionate and innovation-led environment, here is where you can help top clients shift to the New using leading-edge technologies on the most ground-breaking projects imaginable.
Immerse yourself in a supportive ecosystem that values your individuality and encourages you to innovate, ideate and disrupt. We recognize that it's the diversity of our people that makes us stronger, smarter and more effective as a team.

We are: Accenture Cloud First - Infrastructure Engineering

Accenture is a leader in cloud transformations working with AWS, Azure, Google, and private clouds such as VMWare. The formation of Accenture Cloud First, with a $3 billion investment over three years, demonstrates our commitment to deliver greater value to our clients when they need it most. Our Cloud First multi-service group of more than 70,000 cloud professionals delivers a full stack of integrated cloud capabilities across data, edge, integrated infrastructure and applications, deep ecosystem skills, culture of change along with a deep industry expertise to shape, move, build and operate our clients’ businesses in the cloud. To accelerate our clients’ transformation leveraging cloud, we combine world-class learning and talent development expertise; deep experience in cloud change management; and cloud-ready operating models with a commitment to responsible business by design — with security, data privacy, responsible use of artificial intelligence, sustainability and ethics and compliance built into the fundamental changes Accenture helps companies achieve. Our services cover the full spectrum of client needs, from strategy to service management, device-to-cloud networks, workplace solutions, and more.


Today, more than ever, companies need to operate and compete at an unprecedented speed and scale as industries are reshaping beneath them. This means innovating faster, creating new revenue streams, deriving more insights from data – and from the edge – and interacting differently with their customers, partners, and employees. Choose Accenture and make delivering this kind of innovative work part of your extraordinary career.

The work:

Accenture’s Cloud First Infrastructure Engineering professionals partner with our clients to advise, create, and deploy end-to-end infrastructure transformation solutions, enabling business innovation. These solutions are the backbone of driving IT-enabled differentiation. IE professionals are grounded in New-IT with an expertise in one or more of our core practice areas: Digital Workplace, Network Technology, Service Management, Hybrid Cloud, Public Cloud, and traditional Data Center.

Key Responsibilities:

  • You will create, configure and manage Microsoft SQL Server databases on premises and azure cloud.

  • You will perform related database functions across one or more teams or clients, including day to day support, backup/recovery and performance tuning.

  • You will install database management systems (DBMS) and work with application teams to configure the application and document the frequently performed tasks.

  • Deployment of database changes to production following change controls.

  • You will manage user access to databases related to various applications

  • You will contact end user to scope the requests, troubleshoot errors and follow up

  • You will work with the team on disaster recovery operations

  • You will collaborate with other teams to troubleshoot and resolve tickets.



Qualifications

WHO WE'RE LOOKING FOR?

  • At least 3 years of rich experience with production support of Microsoft SQL Server database

  • On-call rotation expected

  • Hands-on experience with Ticketing Systems like Service Now, JIRA or equivalent (as user)

  • Proven experience in client facing roles with ability to work creatively in a problem-solving environment

  • Exceptional customer service skills

  • Eligibility for Security Clearance (at least 5 years residency in Canada)

Professional Skills Qualifications:

  • Proven success in contributing to a team-oriented environment.

  • Desire to work in an information systems environment.

  • Demonstrated teamwork and collaboration in professional setting; either military or civilian.

WHAT´S IN IT FOR YOU

  • Competitive benefits, including a fair and balanced parental leave policy.

  • Fantastic opportunities to develop your career across industries with local and global clients.

  • Performance achievement and career mentorship: our performance management process focuses on your strengths, progress and career possibilities.

  • Opportunities to get involved in corporate citizenship initiatives, from volunteering to charity work.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email.

Other Employment Statements

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

COVID-19 update:  The safety and well-being of our candidates, our people, and their families continue to be a top priority. Please be aware that Accenture requires all new employees to be fully vaccinated against Covid-19 as a condition of employment. Accenture will consider requests for accommodation based on human rights grounds (e.g., medical/disability, religious/creed, other) to this vaccination requirement during the recruiting process.

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