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DE031278-Delivery Lead Manager

Order to Cash Operations Manager | Full time | Experience: 10-12 years
Job No. CXO-131321-S67459 | Taguig
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---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Delivery Lead Manager
WORK SETUP: Return to Office

RESPONSIBILITIES:
• Support sales opportunities and delivery of the solution by leveraging Accenture’s full capabilities. Build client relationships in collaboration with the Client Account Leadership team.
• Lead the service delivery strategy across one or more client portfolios.
Address performance issues and implement continuous improvement plans to achieve project targets and SLA commitments.
• Manage people’s engagement, recruiting and staffing to optimize delivery targets.
• Typically receives direction and feedback from their supervisor on setting priorities or assigning and managing tasks on a weekly to bi-weekly basis
• Expected consequences for mistakes in their work would include missing team deadlines, damaging their team's reputation within Accenture, and damaging Accenture's reputation, and may be escalated to a managing director
• Involved in risk mitigation decisions for multiple teams and may be involved in risk mitigation decisions for their business area

OTHERS:
Project Shift Schedule: Night Shift
Project Rest Day: Weekends Off
Project/Team Location: Taguig, Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS:
• At least 8 to 12 years relevant work experience in PTP; 5 to 10 years supervisory experience

#LI-PH

Taguig

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