Technology Support Engineer
THE WORK: Explore new possibilities and contribute actively to discussions that shape solutions. You will perform independently and grow to become a subject matter expert while engaging in collaborative problem-solving. This role will embrace the essence of Workplace Technology Remote Support, inviting you to be part of a dynamic environment where your contributions truly matter. Join us and be inspired to make a meaningful impact every day.
Drive incident and outage management, ensuring timely investigation and restoration.
Monitor systems and analyze trends to enhance performance and prevent future incidents.
Track and facilitate the acceptance of changes within production environments.
Operate information technology production services in alignment with established protocols and service level agreements.
Collaborate with colleagues to maintain smooth and efficient technology operations.
HERE'S WHAT YOU WILL NEED:
Intermediate proficiency in Workplace Technology Remote Support.
A minimum of 1 of experience in relevant related skills.
Bachelor's Degree in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Beginner proficiency in problem solving.
Intermediate proficiency in communication.
Advanced proficiency in analytical thinking.
Intermediate proficiency in customer service.
Beginner proficiency in adaptability.
Mandaluyong City
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.