Voice /SBC Consultant
DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!
Did you know that Accenture is leading the digital transformation in the World?
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 640,000 employees worldwide.
We Offer
- Career development according to your profile and interests.
- Work in one of the best companies and feel proud.
- Access to an innovative methodology and tools.
- Direct contact with experts worldwide.
- Use of work schemes and cutting-edge technologies.
- Constant training.
- Work environment based on teamwork and collaboration.
- Participation in International Project.
JOB DESCRIPTION:
Join us in creating innovative solutions that enhance collaboration and communication! You will have the opportunity to perform independently and become a subject matter expert while actively participating in discussions and contributing to solutions for work-related challenges. Your expertise in Microsoft Teams Room System Infrastructure will be invaluable as you engage with diverse projects. We are excited to see how your contributions will make a difference in our organization!
Design and implement Microsoft Teams Room System Infrastructure solutions.
Collaborate with cross-functional teams to enhance communication systems.
Troubleshoot and resolve technical issues related to Microsoft Teams Room Systems.
Participate in discussions to share insights and solutions for improving infrastructure.
Support the integration of Cisco Systems with existing communication platforms.
HERE'S WHAT YOU WILL NEED:
- Advanced proficiency in Microsoft Teams Room System Infrastructure.
- MS Teams Telephony
- Experience with Direct Routing.
- Understanding of call flow and call transfer.
- knowledge of SBC (Session Border Controller).
- Experience with Cisco SBC or Sonus Ribbon SBS.
- Experience with Microsoft Teams Rooms (MTR).
- Experience with SFB (Skype for Business).
- Cisco IPT
- Understanding of call flow and call transfer.
- Knowledge of legacy Cisco Voice systems.
- Experience with Webex Calling.
- Experience with Webex Contact Center (CC).
- A minimum of 3 year of experience in relevant related skills.
- Bachelor's Degree in relevant field of studies.
- Advanced English: B2-C1-
Accenture does not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered by local law.
Monterrey
Oportunidades Iguais de Emprego
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Os candidatos às vagas não serão obrigados a divulgar registros de condenações ou detenções, selados ou eliminados, como parte do processo de contratação. A Accenture está empenhada em fornecer oportunidades voltadas para os veteranos, nossos homens e mulheres de serviço.
Buscamos perfis que estejam alinhados aos valores da empresa, entusiastas em trabalhar em um ambiente colaborativo e dinâmico, com excelência na entrega e inovação presentes em seu dia a dia. Valorizamos competências independentemente de raça, idade, gênero, orientação sexual, credo, deficiência e convicção política. A diversidade das nossas pessoas é o que nos permite cumprir a promessa da tecnologia e da criatividade humana. Reconhecemos as características únicas dos indivíduos, respeitamos as diferenças e investimos em um ambiente cada vez mais inclusivo.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.