Case study: Driving visibility and value in healthcare
One healthcare player struggled with clinical expenses as pressures increased on payments for services and costs steadily rose.
ZBSC was leveraged to drive visibility and target value. As a result, administrative, production, and operational performance gaps were identified across 300+ practices, identifying 3%+ in EBITDA impact in less than 10 weeks.
The effort played out at the advent of the COVID-19 pandemic. Accenture rapidly completed dashboards to create deep visibility for the leadership to understand the overall utilisation landscape. This helped them swiftly adjust staffing to meet all needs and manage total costs during the pandemic and beyond.