Strategy & Consulting | Telecomunications & Media Business & Technology Transformation Consultant - Telecomms & Media
In Accenture, within the Strategy & Consulting – Global Network area, we work with leading global clients to design and implement strategies that drive transformation and sustainable growth. As part of our team, you will collaborate on projects that combine innovation, deep analysis, and strategic execution, helping organizations tackle their most complex challenges.
🚀 Work with Purpose. Make Your Vision Come True!
Join a team that transforms the world’s leading telecommunications operators by solving their most complex challenges. Design and execute innovative business solutions that improve how the world works and lives. Bring your industry knowledge and creativity to drive meaningful change, integrating experience across strategy, consulting, digital, technology and operations.
📆 What Will Your Day Look Like?
We are looking for a Consultant to lead workstreams within large-scale transformation programs for the world's leading telecommunications operators, mainly in North America. You will work side by side with client stakeholders to redesign how they sell, serve and operate, and then make it real on the platforms that run their business.
- 🎯 Lead a workstream within a global transformation program, from diagnosis through design to deployment.
- 🔄 Translate business needs into functional designs, user stories and process flows.
- 📱 Redesign customer operations, sales and service processes for B2C and B2B telecom businesses.
- ⚙️ Drive the functional side of platform implementations: requirements, configuration decisions, testing and adoption.
- 🤝 Build trusted relationships with client stakeholders and communicate progress, risks and trade-offs clearly.
- 🤖 Contribute to Gen AI use cases embedded into client operations.
A Unique Workplace – Discover the Benefits We Have for You
- 🍔 PedidosYa credits
- 🏥 Swiss Medical health insurance – fully covered for you and your immediate family
- 🔌 Connectivity and electricity reimbursement
- 🏋️♂️ VIP Gym Pass – 100% covered
- 📆 Days off starting from your first year of service
- 🌴 Flexible holidays
- ⏰ Flexible work shifts
- 🎓 Bonus for higher education certifications
- 🎉 Day off on your birthday
- 💰 Performance bonuses
- 👶 Extended maternity & paternity leave
- 🧸 Daycare reimbursement
- ➕ And many more!
🏢 We have offices available in CABA, Córdoba, Mar del Plata, Rosario, Salta, and Mendoza! And if you’re located in other provinces, our positions are remote, so you can work from home! 🌎
❗ Mandatory Requirements
- 🎓 University degree in Business, Engineering, Technology or a related field.
- 📅 2+ years of experience in consulting, systems integration, or in a transformation or platform role within a telecom operator.
- 🧠 Experience in at least one of the following: telecom domain (customer operations, sales and service, order management, lead-to-cash or BSS/OSS) or enterprise platform implementations (Salesforce, SAP or comparable market platforms), in any industry.
- 📖 Advanced English, spoken and written, to work day to day with clients in the U.S.
⭐ Desirable Requirements
- ☁️ Hands-on Salesforce experience in any cloud (Sales, Service, Communications, Revenue/CPQ, Marketing) and in any functional role: consultant, business analyst, product owner, configurator or administrator.
- 🏅 Salesforce certifications (Administrator, Sales or Service Cloud Consultant, Business Analyst, Platform App Builder). If you hold one, tell us in your application.
- 🏃 Experience delivering in agile teams as Business Analyst, Product Owner or Scrum Master.
- 💡 Exposure to Gen AI applied to customer operations or sales.
💬 Don't have Salesforce experience yet? If you know the telecom industry in depth, we still want to talk to you. We will train you on the platform.
🛠️ Other Required Skills
- 🗣 Communication & Presentation: Deliver well-structured oral and written communications.
- 🧩 Structured Problem Solving: Identify key client challenges, form hypotheses, and conduct analyses.
- 🤝 Team Management: Engage effectively with multiple stakeholders.
- 📋 Program Management: Strong skills to manage and drive complex initiatives.
AT ACCENTURE, EQUALITY DRIVES INNOVATION
Did you know that Accenture was chosen as the most diverse and inclusive company in the world? We believe that the workforce of the future is an equal workforce for everyone.
All decisions related to the recruitment and selection process will be made without any distinction, exclusion, or preference based on race, color, gender, sexual orientation, disability, age, religion, political or union opinion, nationality, socioeconomic background, or any other characteristic protected under applicable law, that could result in the nullification or impairment of equal opportunity or treatment among candidates.
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Igualdad de oportunidades laborales
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