Delivery Operations Senior Analyst
Designation: Delivery Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
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What would you do? Seeking a detail-oriented and transformation-driven professional to manage Vendor Excellence and Purchasing Info Record (PIR) governance within the Procure-to-Pay (P2P) function. The role focuses on supplier data quality, pricing accuracy, compliance, and process standardization to enable efficient procurement operations and strategic sourcing outcomes. .
What are we looking for? Preferred Qualifications • Graduate/Postgraduate in Commerce, Finance, or Supply Chain • 5–12+ years of experience in Procurement / P2P / Master Data • Hands-on experience in SAP PIR, Vendor Master, and Procurement tools • Exposure to shared services / BPO / global delivery models • Lean / Six Sigma certification (preferred) ________________________________________ Success Metrics (KPIs) • Vendor Master Data Accuracy (%) • PIR Accuracy & Timeliness • SLA Adherence (Turnaround Time) • Reduction in Invoice / PO Errors • Audit & Compliance Score • Stakeholder Satisfaction
Roles and Responsibilities: •Key Responsibilities ?? Vendor Excellence / Supplier Management • Manage end-to-end vendor lifecycle (onboarding, modifications, deactivation) • Ensure vendor data governance, compliance (KYC, tax, banking validation) • Drive Supplier Relationship Management (SRM) and vendor performance tracking • Partner with sourcing teams for RFx enablement and supplier onboarding • Ensure adherence to compliance, audit (SOX), and risk management frameworks • Lead initiatives for vendor data standardization and deduplication ________________________________________ ?? PIR (Purchasing Info Record) Management • Create, update, and maintain PIRs in SAP / ERP systems • Ensure price accuracy, validity dates, and contract alignment • Support sourcing teams with pricing conditions, rate cards, and contract integration • Perform regular data audits to ensure correctness and completeness • Troubleshoot PIR-related issues impacting PO creation and invoice processing • Enable automation and standardization of PIR processes ________________________________________ ?? Operational Excellence & Transformation • Drive process improvements, automation (RPA), and digital transformation initiatives • Monitor and manage SLA/KPI performance (accuracy, turnaround time, compliance) • Conduct root cause analysis (RCA) and implement corrective actions • Support transition, migration, and stabilization of new processes • Develop SOPs, training materials, and knowledge management frameworks ________________________________________ ?? Stakeholder & Governance • Collaborate with procurement, sourcing, finance, and IT teams globally • Manage client/stakeholder expectations and escalations • Present performance dashboards, MIS reports, and insights to leadership • Participate in governance forums, audits, and leadership reviews ________________________________________ Key Skills & Competencies • Procure-to-Pay (P2P) Operations • Vendor Master Data Management • Purchasing Info Record (PIR) Management • SAP / SAP Ariba / Coupa • Supplier Relationship Management (SRM) • SLA/KPI Governance • Risk & Compliance (SOX) • Data Accuracy & Audit Controls • Stakeholder Management • Process Improvement & Automation
Gurugram
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