Technology Support Engineer
THE WORK: Explore new possibilities and contribute actively to discussions that shape solutions. You will perform independently and grow to become a subject matter expert while engaging in collaborative problem-solving. This role will embrace the essence of Workplace Technology Remote Support, inviting you to be part of a dynamic environment where your contributions truly matter. Join us and be inspired to make a meaningful impact every day.
Drive incident and outage management, ensuring timely investigation and restoration.
Monitor systems and analyze trends to enhance performance and prevent future incidents.
Track and facilitate the acceptance of changes within production environments.
Operate information technology production services in alignment with established protocols and service level agreements.
Collaborate with colleagues to maintain smooth and efficient technology operations.
HERE'S WHAT YOU WILL NEED:
Intermediate proficiency in Workplace Technology Remote Support.
A minimum of 1 of experience in relevant related skills.
Bachelor's Degree in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Beginner proficiency in problem solving.
Intermediate proficiency in communication.
Advanced proficiency in analytical thinking.
Intermediate proficiency in customer service.
Beginner proficiency in adaptability.
Mandaluyong City
Igualdad de oportunidades laborales
Todas las decisiones de empleo se tomarán sin considerar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, condición de discapacidad, condición de veterano, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía o cualquier otro criterio protegido por las leyes federales, estatales o locales.
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Accenture está comprometido con brindar oportunidades laborales a veteranos, incluyendo a hombres y mujeres que han prestado servicio.
Para más información sobre cómo procesamos tus datos durante el proceso de reclutamiento y contratación, por favor consultá la Declaración de Reclutamiento y Contratación de Accenture.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.