Job Description

Be adventurous. Bring a vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do.

A world of talent, one team. We are Fjord Johannesburg (part of Accenture Interactive). We work together with designers and clients across the globe to make a world of difference.

Our Design Directors drive design quality, practice, and offerings that meet business and user goals as well as create new offerings within Fjord and Accenture Interactive.

As a Design Director you will lead and inspire the project teams to create ideal design solutions and demonstrate Fjord and Accenture Interactive values through words and actions. You’ll be responsible and accountable for design quality within one or more key accounts.

You will be responsible for

  • Consult with and advise senior clients to help frame the challenge at hand, encourage broad thinking and establish orientation towards quality of experience.

  • Collaborate with the Group Director (where applicable) to drive, and sometimes lead, Fjord and Accenture Interactive design initiatives (offerings, capabilities) within the studio.

  • Lead design points of view, proposal creation, and relationship management across one to two key clients.

  • Deeply understand the market and can speak to our clients and the industry about our content, craft, and trends.

  • Own craft and capability output across key projects, ensuring each project deliverable is of the highest quality

  • Drive design quality across multiple projects: guide the direction and push quality of the work, supporting the Design Lead with stakeholder and team management as needed.

  • Explain, discuss, and justify design decisions effectively. Give effective feedback and direction to other team members.

  • Liaise with technology, strategy, operations and other service groups in Accenture. Have proven industry knowledge of design within telecommunications, retail, energy, financial services sectors

  • Manage the studio's Design team across key accounts. Provide individual and team-level coaching and feedback, maintain motivation and morale.

  • Assess performance and provide career guidance and performance decisions for members of the studio Design team.

  • Self-identify own career goals and needs.

  • Contribute to studio hiring strategy. Lead and give feedback in interviews for prospective candidates.

  • Develop pitch decks and project approaches that lead to new business wins and exciting, inspiring, and well-shaped work for our Design team.

  • Manage at least one account and oversee quality and output of all projects for that account.

  • Establish and lead client and account relationships for successful account growth.

  • Present Fjord and Accenture Interactive offerings to potential clients.

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  • Bachelor's degree or equivalent work experience

  • 15+ years in the Design Industry with proven ability to lead multiple teams

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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