Retail consulting

Reset responsibly to drive profitable growth.

Retail’s responsible reset

It’s time for a new culture, one that continuously resets. With the right strategy, data, and level of agility, every retailer can reset, build back better, and grow. Along with purpose-led commitments to environment, social and governance (ESG) principles and modern digital technology, such as cloud, retailers need to focus on five imperatives for growth—digital, fulfillment, sourcing, talent and data. This is retail’s moment of truth.

The imperative is to reset the business responsibly, and then have the agility to keep resetting to find profitable growth in an ever changing and challenging world.

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Retail at-a-glance

350

We serve over 350 retailers worldwide.

100%

We work with ALL retailers across the integrated marketplace.

13K

We have 13K+ dedicated retail practices across the globe.

50+

We have 50+ unique innovation-led capabilities, assets and partnerships.

24+

We have 24+ ecosystem partnerships to drive innovation across the value chain.

40+

We have 40+ awards and accolades as a business, partner employer and corporate citizen.

Capabilities

Store of Tomorrow

Reset your stores to fully integrate online and offline to deliver services and experiences that meet evolving consumer expectations.

ai.RETAIL

Bringing AI-powered solutions to transform marketing, merchandising and supply chain for retailers.

Retail ESG & Sustainability

Integrate environmental, social and governance into every retail department and business unit to connect profit with sustainability.

Retail Sourcing

Reset retail sourcing to be a strategic asset for retailers, while pivoting the function to digital ways of working.

Retail Supply Chain

Futureproof your local supply chain to strategically meet shifting consumer preferences, including last mile and sustainable delivery.

Retail Workforce

Redefine the future of work to skill and scale a future-ready retail frontline and corporate workforce.

Digital Retail

Transform your customer shopping experience across digital channels and stores, and re-shape P&L to adapt profitably to the changing landscape.

Retail Cloud

Futureproof your technology with cloud and develop ecosystem partnerships to enable consumer experiences with speed and agility.

Retail Merchandising

The role 'retail merchant' is being reinvented through automation to provide predictive insights.

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Case studies

Thai retailer uses data to create unique experiences for shoppers.

Helping a large North American retailer transform promotional campaigns with predictive analytics and SynOps for Supply Chain.

The Council of Fashion Designers of America (CFDA) Innovation Program for fashion designers.

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What’s new in retail

Retail

Store of tomorrow

A new integrated vision for the near future of retailing.
Technology Vision

Retailers, meet me in the metaverse

Discover the continuum of technology and experience that is reshaping retail.
Reset Responsibly

Impact Index for fashion

Driving sustainability in fashion through product-level transparency.

What we think

Reimagine retail

Reimagine the retail experience

Retail sourcing—The responsible reset

Accenture’s Store of tomorrow

Adaptive retail is always in

Doing good is now good for business

Our leaders

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