Retail
Store of tomorrow
A new integrated vision for the near future of retailing.
Retail consulting
Reset responsibly to drive profitable growth.
Retail’s responsible reset
It’s time for a new culture, one that continuously resets. With the right strategy, data, and level of agility, every retailer can reset, build back better, and grow. Along with purpose-led commitments to environment, social and governance (ESG) principles and modern digital technology, such as cloud, retailers need to focus on five imperatives for growth—digital, fulfillment, sourcing, talent and data. This is retail’s moment of truth.
The imperative is to reset the business responsibly, and then have the agility to keep resetting to find profitable growth in an ever changing and challenging world.
LEARN MORERetail at-a-glance
350
We serve over 350 retailers worldwide.
100%
We work with ALL retailers across the integrated marketplace.
13K
We have 13K+ dedicated retail practices across the globe.
50+
We have 50+ unique innovation-led capabilities, assets and partnerships.
24+
We have 24+ ecosystem partnerships to drive innovation across the value chain.
40+
We have 40+ awards and accolades as a business, partner employer and corporate citizen.
Capabilities
Store of Tomorrow
Reset your stores to fully integrate online and offline to deliver services and experiences that meet evolving consumer expectations.
ai.RETAIL
Bringing AI-powered solutions to transform marketing, merchandising and supply chain for retailers.
Retail ESG & Sustainability
Integrate environmental, social and governance into every retail department and business unit to connect profit with sustainability.
Retail Sourcing
Reset retail sourcing to be a strategic asset for retailers, while pivoting the function to digital ways of working.
Retail Supply Chain
Futureproof your local supply chain to strategically meet shifting consumer preferences, including last mile and sustainable delivery.
Retail Workforce
Redefine the future of work to skill and scale a future-ready retail frontline and corporate workforce.
Digital Retail
Transform your customer shopping experience across digital channels and stores, and re-shape P&L to adapt profitably to the changing landscape.
Retail Cloud
Futureproof your technology with cloud and develop ecosystem partnerships to enable consumer experiences with speed and agility.
Retail Merchandising
The role 'retail merchant' is being reinvented through automation to provide predictive insights.
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Case studies
Thai retailer uses data to create unique experiences for shoppers.
Helping a large North American retailer transform promotional campaigns with predictive analytics and SynOps for Supply Chain.
The Council of Fashion Designers of America (CFDA) Innovation Program for fashion designers.
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What’s new in retail
Technology Vision
Retailers, meet me in the metaverse
Discover the continuum of technology and experience that is reshaping retail.
Explore
Reset Responsibly
Impact Index for fashion
Driving sustainability in fashion through product-level transparency.
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What we think
Discover how South African retailers are building eCommerce businesses and digital consumers.
Discover the five pillars retailers are using to reset retail sourcing to be a strategic asset.
Learn how today's retail grocery shoppers crave a different grocery experience and how grocers need to differentiate their offerings.
Reimagine retail
Reimagine the retail experience
Retail sourcing—The responsible reset
Accenture’s Store of tomorrow
Adaptive retail is always in
Doing good is now good for business
Our leaders
filter result
John Watling
Managing Director – Accenture Retail, Consumer Goods, Telco, Media, Banking, Insurance And Industrial
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