Job Description

 

  • Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
  • Update and maintain various systems/tools per standard process documentation which may include:
  • Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially)
  • Audit own data entry for accuracy and make required corrections
  • Conduct data verification
  • Respond to various requests for information, as needed. Escalate to supervisor as appropriate
  • File, archive and retrieve documents (paper-based and electronic) using filing standards
  • Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar and punctuation
  • Respond to information requests by searching, summarizing research results and compiling in requested format
  • May coordinate the work of a small team in areas of high volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
  • Follow established policies, procedures and methods
  • May serve as technical and functional resource or super users to other team members
  • Participate in process improvement initiatives or special projects as assigned • Meet established goals and objectives
  • Become a subject matter expert for complex processes
  • Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis
  • Assist in audit preparation and proceedings for both internal and external auditors
  • Apply knowledge on processes and related systems
  • Become a subject matter expert for complex processes
  • Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis
  • Update and maintain various systems/tools per standard process documentation which may include:
  • May coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
  • May serve as technical and functional resource or super-user to other team members Perform data entry and research
  • Execute transactions with minimal direction, enter data and retrieve information from group-specific system (all new hires might require some direction initially)
  • Respond to information requests by searching, summarizing research results and compiling in requested format; escalate to supervisor as appropriate
  • File, archive and retrieve documents (paper-based and electronic) using filing standards
  • Produce standard correspondence by following existing templates, adhering to client formatting and quality standards; proof read and edit work for syntax, grammar and punctuation
  • Conduct data verification; audit own data entry for accuracy and make required corrections; assist in audit preparation and proceedings for both internal and external auditors


Qualifications

  • Customer Interaction Handling
  • Operational Excellence – attention to detail
  • Analytical & Critical Thinking

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

image

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.


LEARN MORE

image

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

LEARN MORE

View All

Learn more about Accenture

With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

View All

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Stay Connected

Stay Connected

Receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All