Job Description


Deliver high-quality training to audiences using a variety of media types. Provide course and learner feedback to key stakeholders. Maintain the highest level of expertise in the area of specialty and interact with subject matter experts in new course development. Monitor the quality and effectiveness of the learning environment and outcomes, including classroom, courseware/curriculum and instructor readiness, and prepare internal faculty members to conduct sessions


Teach in blended learning environment including Instructor Led Training (ILT), Virtual Instructor Led Training (V-ILT), and Social Learning methods. 
Mastery of course content and related courseware, certification as appropriate. 
Demonstrate specialist knowledge in assigned curricula areas. 
Regularly provide feedback on content and recommend improvement of courseware. 
Set-up and break-down classroom environment including course specified lab equipment. 
Provide input during course development as Subject Matter Expert (SME). 
Achieve and maintain necessary certifications. 
Achieve and maintain industry certifications in area of specialty mandatory where appropriate. 
Maintain expertise through field experience as needed. 
Conduct assessments (e.g., Kirkpatrick Level 1 and 2) as per Service Level Agreements (SLA) and administer pre- and post-training exams/tests as required. 
Act as mentor in obtaining certifications and in overall quality improvement. 
May provide pre-sales guidance and support to customers and/or internal team on appropriate training content and duration for training audiences, as needed. 
May promote all learning services and client's educational services. 
May lead or support training on new content or product/course launch initiatives. 
Support supervisor for in-depth content related questions in solution area. 
Maintain awareness of the team budget and understand the impacts of financial decisions they make and/or directly influence. 
Promote ways to add value and reduce costs within the team 

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Attention to detail
Communication and influence
Performance focus
Planning and organizing
Problem solving


Grade 12

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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