Accenture Digital Health Technology Vision 2022
We are on the threshold of a new decade of digital transformation, and at a defining moment for all leaders. Welcome to the "Metaverse Continuum"—a spectrum of digitally enhanced worlds, realities and business models poised to revolutionize life and enterprise in the next decade—and the impact on healthcare begins today.
While there are many components, we see the metaverse as having two primary functions: Creating the "Internet of Place" and the "Internet of Ownership." Soon, new spaces in the metaverse will transport us to almost any type of world we can imagine, letting us interact with clinicians, peers and enterprises at a distance. And healthcare organizations will shift part of their operations to the metaverse, maintaining their own internal virtual environments so employees can work from anywhere and collaborate in new ways. This way of life seems futuristic, but it’s already on its way here.1
Only with a high-performing digital core could healthcare enterprises be prepared to participate in, or even build, the next evolution of the internet—creating greater access, better experiences and improved outcomes while keeping people at the heart of it.
97% of healthcare executives believe continuous advances in technology are becoming more reliable than economic, political or social trends in informing their organization’s long-term strategy.
This year’s Accenture Digital Health Technology Vision explores four trends that reveal how new technology innovations are reshaping healthcare experiences of the future.
The metaverse is a continuum, a spectrum of digitally enhanced worlds, realities and business models that have the power to transform healthcare. Instead of the internet as a disparate collection of sites and apps, the metaverse is a 3D environment that offers a new dimension of interactivity.
The metaverse offers an evolving set of possibilities for how we live our life and experience healthcare. It will transport people to nearly any type of world we can imagine, letting us interact with clinicians, peers and enterprises at a distance. Healthcare organizations will shift part of their operations to the metaverse, maintaining their own internal virtual environments so employees can work from anywhere and collaborate in new ways based on data that can be authenticated.
The metaverse is evolving fast in healthcare and across industries. In the next decade, it will revolutionize nearly all aspects of life and business, allowing collaboration in virtual spaces, augmented physical places and a blend of both. And it will create new lines of business and transform interactions between people and organizations.
In the metaverse, organizations can transform how they interact with their customers, and how work itself gets done through immersive collaborative experiences. Healthcare organizations will be able to transcend time and space to simulate interactions, shorten learning cycles and practice procedures, such as in surgical training. The metaverse will enable more life-like virtual therapeutics and will empower patients to manage their health and perform self-care. It also offers opportunities to help healthcare employees build empathy around the human experience.