First, the good news: Cloud adopters by and large are seeing real benefits, namely: greater cost efficiencies, improved service levels and faster speed to market. Cloud migration has enabled them to reimagine their business models and build resilience into their companies.
But not all adoption stories are alike. We discovered a distinct pattern with respect to which companies are making greater strides than others. Businesses reporting the greatest success tended to be high adopters. While nearly half (46%) of high adopters reported fully achieving their expected cloud results, compared with 36% of moderate adopters and 28% of low adopters, slightly more than half (54%) did not.
High adopters tended to be ahead of the curve in working with partners to achieve their cloud results: We found that 29% of high adopters use cloud managed services “to a great degree,” nearly three times more than moderate adopters and ten times more than low adopters. Further, those that use cloud managed services “to a great degree” are more likely to fully achieve intended benefits (48%) than those that do not (35%).
Two other characteristics common to the most successful cloud adopters? Many were larger companies, with $10B or more in revenue, and were often based in Latin or North America. The largest companies saw the most success in the areas of speed-to-market and service level benefits.